Aubré Hairston
Pickerington,Ohio
Summary
A customer-focused professional with experience in the food service, healthcare, and retail industries. Having worked at McDonald’s, OhioHealth Hospital, Get Air Trampoline Park, Kroger, and Chick-fil-A, I bring a strong foundation in customer service, team collaboration, and problem-solving. I am skilled in food preparation, patient care, and ensuring customer satisfaction in fast-paced environments. Adept at maintaining high standards of safety, hygiene, and service quality, I am eager to leverage my diverse experience to contribute to a dynamic team while providing exceptional service and support.
Overview
4
4
years of professional experience
Work History
Patient Dining Associate
OhioHealth
07.2024 - Current
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Assisted in menu development to ensure variety and appeal, driving repeat business.
- Maintained a clean and inviting dining area, ensuring a positive guest experience.
- Trained new Dining Associates on best practices and company policies, contributing to a cohesive team environment.
Courtesy Clerk & Fuel Clerk
Kroger
12.2023 - 07.2024
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Collected shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
- Ensured fuel station safety by performing regular equipment inspections and maintenance tasks.
- Checked customer identification for alcohol, cigarette, and lottery sales.
Crew Member
GetAir
11.2022 - 10.2023
- Monitored adherence to safety guidelines and instructed guests on proper trampoline usage, minimizing the risk of injuries during park visits.
- Enhanced customer satisfaction by ensuring timely and effective trampoline maintenance and repairs.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Issued tickets to customers and collected payment and fees for desired services.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Built and established positive relationships with patrons, team members and supervisors.
Front of House
Chick-Fil-A
09.2021 - 11.2022
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Crew Member
McDonald's
07.2021 - 08.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Criminal Justice -
Eastland Career Center
Groveport, OH05.2024
High School Diploma -
Pickerington North Highschool
Pickerington, OH05.2024
Skills
- Time management
- Critical thinking
- Team collaboration
- Multitasking and organization
- Problem-solving
- Clear communication
- Customer service
- Conflict resolution
Timeline
Patient Dining Associate
OhioHealth
07.2024 - Current
Courtesy Clerk & Fuel Clerk
Kroger
12.2023 - 07.2024
Crew Member
GetAir
11.2022 - 10.2023
Front of House
Chick-Fil-A
09.2021 - 11.2022
Crew Member
McDonald's
07.2021 - 08.2022
Criminal Justice -
Eastland Career Center
High School Diploma -
Pickerington North Highschool
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