Dedicated professional with strong communication skills and a passion for animal care. Experienced in providing exceptional customer service and fostering relationships with clients and pets, ensuring satisfaction and safety.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Dog Walker
Self Employed Services
Raynham, MA
05.2024 - Current
Monitored health and behavior of dogs during walks, communicating any concerns to owners promptly.
Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
Provided dogs with exercise and fresh air to promote dog health.
Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
Secured dog collars and tags before starting walks to guarantee identification in emergencies.
Ensured safety of pets during walks by adhering to leash laws and monitoring for potential hazards.
Expanded client base through word-of-mouth referrals and positive testimonials from satisfied customers.
Fostered strong relationships with pets by understanding and catering to individual behavioral cues.
Followed pet care instructions for dietary needs and medication regimens.
Recorded activities to keep owners fully informed on pet exercise.
Barista
Mike Shea's Coffee
Bridgewater, MA
09.2020 - Current
Prepared a variety of coffee beverages to meet customer preferences and specifications.
Maintained cleanliness and organization of work area, ensuring compliance with health standards.
Assisted in training new staff on beverage preparation techniques and customer service protocols.
Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.