Aubree Ganci
Palm Springs,CA
Summary
Graduate student in Healthcare Management Leadership with exceptional communication skills and a strong commitment to enhancing patient care. Demonstrates a passion for healthcare improvement through continuous learning and engagement with industry programs. Core competencies include healthcare operations, project management, and stakeholder collaboration. Seeking to leverage knowledge and skills to contribute effectively to healthcare initiatives.
Overview
6
6
years of professional experience
Work History
Medical Records
Care Dimensions of the Desert
Palm Desert, CA
12.2024 - Current
- Uploading health visits for payroll, to bill for the clinician.
- Receive and upload patient consent forms into the patient's chart.
- Assisted with filing and organization of medical records.
- Created and maintained patient medical records and charts.
- Communicating with allied healthcare professionals regarding home health visits.
- Organized medical records electronically according to established standards.
- Processed incoming requests for medical records promptly and accurately.
- Coordinated medical records requests from physicians and hospitals.
Community Support Specialist
Motorcoach Country Club
Indio, CA
08.2024 - 12.2024
- Provided support to enhance customer satisfaction through effective solutions.
- Supported coordination of owner-vehicle transponder processes.
- Formulate work orders addressing maintenance requirements.
- Responded to phone and online customer service within a designated turnaround time to improve customer satisfaction ratings.
- Complete paperwork for new owners to ensure all proper documentation is collected.
- Established positive rapport with customers, managers, and customer service team members to maintain a successful work environment.
- Delivered fast, friendly, and knowledgeable service for routine questions and community complaints.
- Collaborated with other departments to resolve complex customer issues quickly.
Senior Enterprise Coordinator
Aya Healthcare
San Diego, CA
08.2022 - 05.2024
- Assessed and forwarded traveling nurse and allied professional applications to respective facilities.
- Sustained accuracy of the Live List, incorporating all candidate updates and pending offers.
- Supported recruitment efforts under the guidance of the Account Manager.
- Provided support across multiple departments.
Receptionist/Communications
Bella Villaggio
Palm Desert, CA
01.2021 - 08.2022
- Delivered exceptional customer service to both guests and residents.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Scheduled transportation for doctor's appointments.
- Developed the monthly newsletter, and audited all communications throughout the community.
Tour Guide
Sunnylands Center and Gardens
Rancho Mirage, CA
09.2018 - 06.2020
- Shared knowledge of Walter and Leonore Annenberg's legacy while highlighting details surrounding their property.
- Managed ticketing and payment processing for various tour services.
- Described tour points of interest to group members, responding to questions and inquiries.
Education
Master's Degree - Healthcare Management Leadership
Waldorf University
Forrest City, Iowa04.2025
Bachelor's Degree - Organizational Communication
CSU, San Bernardino
Palm Desert, CA05.2021
Skills
- Excellent communication
- Responsible and reliable
- Organizational skills
- Troubleshooting and problem resolution
- MS office suite
- Interpersonal communication
- Team leadership
- Administrative procedures
References
References available upon request.
Timeline
Medical Records
Care Dimensions of the Desert
12.2024 - Current
Community Support Specialist
Motorcoach Country Club
08.2024 - 12.2024
Senior Enterprise Coordinator
Aya Healthcare
08.2022 - 05.2024
Receptionist/Communications
Bella Villaggio
01.2021 - 08.2022
Tour Guide
Sunnylands Center and Gardens
09.2018 - 06.2020
Master's Degree - Healthcare Management Leadership
Waldorf University
Bachelor's Degree - Organizational Communication
CSU, San Bernardino