Recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situation. Exhibit exemplary work ethic and willingness to learn new processes and techniques which enhance team efforts.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Records
Rivervalley Homehealth & Hospice
Bullheady, Arizona
2019.04 - Current
Communicated effectively with staff, patients and insurance companies by email and telephone
Maintained accuracy, completeness and security for medical records and health information
Manage and confirm patient data, such as insurance, demographic and medical history information
Input data into computer programs and filing systems
Adhered to all facility, company and legal guidelines
Completed skilled administrative work to support all office staff and operational requirements
Documented patient medical information, case histories and insurance details to facilitate smooth appointments
Managed master calendar and scheduled appointments for clinicians based on optimal patient loads and clinician availability
Carried out front office duties utilizing data entry skills in framework of medical database
Answered phone calls and messages for scheduling appointments and handling patient inquiries
Lead Medtech
Joshua Springs Senior Living
Bullheadcity , Arizona
2016.11 - 2019.04
Acknowledged residents issues and resolved their problems quickly and efficiently
Effectively communicated with other employees and upper management to ensure complete care of residents
Received telephone orders, and verbal orders from doctors and nurses
Communicate with doctors offices with concerns, or clarifications
Set up patients with pharmacies as well as faxing over orders to pharmacies
Obtain residents vital signs
Record and restock medication inventories
Adhere to facility policies, and procedures
Reporting to RN , any changes in condition as well as changes in the care of residents
Stay compliant with electronic charting and monitoring for medication
As shift supervisor monitor and assist coworkers with completing assigned tasks
Certified Nursing Assistant
Rivergardens Rehab & Care Center
Bullheadcity, Arizona
2016.08 - 2016.11
Administered care to elderly patients in a long-term care facility. Duties include bathing, feeding, grooming, and dressing
Assisted upper management and nursing staff with menu planning for each new resident
Greeted patients, served meals , cleaned rooms and ensured a positive living experience for long term care residents
Maintained patient records, monitored vitals and reported to supervising nurse
Operated lift mechanisms to assist patients with showering and dressing
Responded promptly to all call lights in long-term facility consisting up to 24 beds
Utilized proper lift techniques to transfer patients from chair to bed