Aubree Hoffmann
Cedar City,UT
Summary
Proven track record in enhancing customer experiences and streamlining payment processes, as demonstrated at R&R BBQ. Skilled in customer service and cash handling, I excel in fast-paced environments, ensuring high satisfaction levels. My reliability and ability to solve problems effectively contributed to a significant improvement in service efficiency and team collaboration.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Cashier/Server/Prep Cook
R&R BBQ
07.2022 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Trained and assisted new kitchen staff members.
- Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
Dining Room Server
Merrill Gardens
05.2021 - 08.2021
- Greeted new residents, discussed specials, and took drink orders.
- Reduced errors in order processing by attentively listening to residents'' needs, accurately recording their selections, and verifying orders before submission.
- Ensured timely food delivery by collaborating closely with kitchen staff and prioritizing orders.
- Took orders and delivered food items to residents in main dining room.
- Maintained resident satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
Retail Sales Clerk
Riverton Music
01.2020 - 08.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Increased customer satisfaction by providing personalized assistance and product recommendations.
- Responded promptly to telephone inquiries from potential customers while providing accurate information about available products or special offers.
Education
Bachelor of Arts - Illustration
Southern Utah University
Cedar City, UT 09.2021 - Current
High School Diploma -
Davis High School
Kaysville, UT 08.2018 - 06.2021
Skills
Customer Service
Cash Handling
Customer Assistance
Payment Processing
Time management skills
Reliability and punctuality
Stock replenishment
Store maintenance
Problem-Solving
Timeline
Cashier/Server/Prep Cook
R&R BBQ
07.2022 - Current
Bachelor of Arts - Illustration
Southern Utah University
09.2021 - Current
Dining Room Server
Merrill Gardens
05.2021 - 08.2021
Retail Sales Clerk
Riverton Music
01.2020 - 08.2020
High School Diploma -
Davis High School
08.2018 - 06.2021
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