Aubree Owens
Fort Worth,TX
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse
09.2024 - Current
- Provided excellent customer service in fast-paced environment, ensuring guest satisfaction and comfort.
- Maintained cleanliness of dining area, contributing to a welcoming atmosphere for patrons.
- Learned menu items thoroughly to provide accurate recommendations and answer guest inquiries effectively.
- Processed payments accurately using point-of-sale systems, streamlining transaction procedures.
- While greeting guests and taking orders I prioritized story points and upselling tactics.
Server
Cracker Barrel
02.2023 - 09.2024
- Provided excellent customer service in fast-paced environment, ensuring guest satisfaction and comfort.
- Assisted in food and beverage preparation, following safety and hygiene standards consistently.
- Served food and beverages promptly with focused attention to customer needs.
- Processed payments accurately using point-of-sale systems, streamlining transaction procedures.
Education
High School Diploma -
Fossil Ridge High School
Fort Worth, TXSkills
- Exceptional customer service
- Work ethic
- Cash handling
- Guest engagement
- Professional appearance
While I do have the common skills for serving I feel that I have more to bring to the table I have empathy and compassion I feel no matter what industry you are in those characteristics go a long way Whether its helping you connect to your guests or how you handle tense situations How you interact amongst your peers and higher ups I believe these traits help me be a better server than most I retain, work calm under pressure, and always keep a smile on my face I believe serving is my call and I really appreciate any opportunity that comes my way
- Memory retention
- Safe food handling
- Menu memorization
- Food running
- Team collaboration
- Order accuracy
Timeline
Server
Texas Roadhouse
09.2024 - Current
Server
Cracker Barrel
02.2023 - 09.2024
High School Diploma -
Fossil Ridge High School
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