Seeking a full-time position that offers professional challenges and allows utilization of strong interpersonal skills, effective time management abilities, and problem-solving expertise.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cash Management Representative
Morgan Stanley
07.2024 - Current
Conducted transaction reviews to confirm if ACH, Checks, Wires ingoing and outgoing and Journals were completed, attention or potential fraud risks.
Enhanced cash flow by efficiently assisting Finacial Advisors with money movement process's and account eligibility information.
Collaborated with other departments to resolve any discrepancies related to cash transactions.
Delivery Route Driver
Grubhub
01.2016 - Current
DoorDash Drivers uses telecommunications via a phone application, customers orders food from selected restaurants and enters in related information to complete the delivery
Once the order is sent to the Driver they confirm the food is correct and pick up any necessary food utensils following the directions on the phone application the driver will deliver the items to the diner per the delivery instructions.
Property and Title Agent
Tesla
11.2022 - 04.2024
Working in a fast paced environment handling inbound calls from home sellers transferring solar contracts to new home buyers.
Making outbound calls to gather missing contact information, documents and signatures
Working with Escrow and Realtors to close home sale with Solar transfer completed to new home buyer. Audit case once the sale has been completed.
Collaborated with other departments to resolve any discrepancies
Education
Master's degree - Esthetics
Mandalyn Academy
10.2024
High school or equivalent - General Studies
Mesquite High School
05.2008
Skills
Microsoft Office 365
Microsoft Excel
Contract management (2 years)
Document review (2 years)
Salesforce (1 year)
Continuous Improvement Mindset
Conflict resolution techniques
Data Entry (6 years)
Customer Support/Call Center (6 years)
Administrative Experience (1 year)
Cash Handling (1 year)
Certification
Esthetician License
Assessments
Customer service, Proficient, 01/2020, Identifying and resolving common customer issues
Work motivation, Proficient, 05/2020, Level of motivation and discipline applied toward work
Management Trainee (MT)- Asset Management (Order to Cash) at Genpact India Pvt LtdManagement Trainee (MT)- Asset Management (Order to Cash) at Genpact India Pvt Ltd
Senior Accounts Executive - Cash Management at Al Hamra Real Estate Development LLCSenior Accounts Executive - Cash Management at Al Hamra Real Estate Development LLC