Aubrey Browning
Parkton,NC
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Award-winning sales executive with international sales experience. Skilled in sales and customer relationship management, B2B/B2C SEO and social media marketing with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes. Strong trainer and team manager with customer service career. Advanced communication, problem-solving and conflict management skills. Looking to offer skills and successful background as a Customer Service Coordinator. Competent Payroll Assistant with exposure to all facets of payroll processing, including data entry, reconciliation, and report generation. Known for accuracy in calculations and compliance adherence. Strong technical skills coupled with keen analytical abilities enable effective troubleshooting of payroll issues and discrepancies. Previous roles have benefited from enhanced efficiency in payroll systems management. Experienced Data Entry Keyer with a demonstrated history of accurately inputting and managing data. Proficient in using data entry software and tools to process large volumes of information efficiently. Skilled in maintaining data integrity and confidentiality while meeting strict deadlines.
Digital marketing professional prepared for this role with strong track record of driving successful campaigns and leveraging data-driven strategies. Skilled in SEO, SEM, social media marketing, and analytics. Focused on team collaboration and achieving measurable results. Known for adaptability and reliability in fast-paced environments.
Results-driven marketing professional with comprehensive experience in digital campaigns and data analytics. Proven ability to drive impactful marketing strategies and boost brand presence through targeted digital efforts. Known for strong teamwork and adaptability, ensuring project success and alignment with business goals.
Overview
12
12
years of professional experience
Work History
Digital Marketing Analysy/Sales Agent
Logical Position
02.2026 - 05.2026
- Analyzed digital marketing campaigns to identify performance trends and optimize strategies
- Developed comprehensive reporting dashboards using Google Analytics and Tableau
- Collaborated with cross-functional teams to enhance user experience across digital platforms
- Conducted keyword research and competitive analysis to inform SEO strategies
- Implemented email marketing strategies, resulting in higher open rates, click-through rates, and conversions.
- Advised clients on best practices in SEO, PPC, social media management, email marketing, and other digital channels to help them achieve their goals more efficiently.
- Coordinated with the sales team to ensure alignment of marketing efforts and lead follow-up processes for optimal conversion rates.
- Analyzed user behaviors on websites using tools such as Google Analytics, providing actionable insights for improvements in user experience and site performance.
- Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
- Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
- Analyzed sales data to drive performance improvement initiatives.
SEO Sr. Closer (Inside Sales)
Local Splash
08.2024 - 11.2025
- Analyzed user behavior patterns through heat maps and other analytics tools.
- Served as technical expert for site audits, performance analysis and troubleshooting.
- Optimized text, graphics or multimedia assets for SEO or display and usability on internet-connected devices.
- Developed and implemented SEO strategies to increase website visibility in organic search results.
- Provided optimization of web page titles, URLs, structured data, SEO copy editing and sitemaps.
- Identified methods for interfacing web application technologies with enterprise resource planning or other system software.
- Collaborated with developers on site architecture improvements that would improve SEO results.
- Evaluated website performance using tools such as Google Analytics and Webmaster Tools.
- Collaborated with sales teams to finalize client agreements and contracts.
- Managed closing processes for diverse digital advertising campaigns.
- Ensured compliance with company policies during contract negotiations.
- Coordinated with internal departments to resolve client inquiries effectively.
- Trained junior closers on best practices and closing techniques.
- Analyzed market trends to improve closing strategies and techniques.
- Developed strong relationships with clients to enhance satisfaction levels.
CW Technical Support Tier1 (Turbo Tax)
Foundever
03.2025 - 04.2025
- Responded promptly and accurately to taxpayer inquiries about their account status.
- Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances.
- Analyzed information and assessed liabilities and deductions according to relevant tax code.
- Conducted research on various aspects of taxation laws and regulations.
- Used tax form instructions and tables to complete tax forms.
Solar Sales Consultant
CoAdvantage Resources
02.2025 - 03.2025
- Attended trade shows to promote company's services and products.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- oversaw sale of solar products and program contracts
- Operated equipment and machinery according to safety guidelines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Sales Client Specialist
AmeriSave Mortgage
10.2023 - 04.2024
- Managed client portfolios, aligning mortgage products with individual financial needs and consistently exceeding sales targets with superior customer service and problem-solving skills.
- Assisted in the facilitation of loan packaging for diverse products such as conventional, VA, and construction loans, ensuring compliance with industry regulations.
- Analyzed and conveyed data on home loan rates and housing market trends, aiding clients in informed decision-making regarding their finances.
- Achieved a high client retention rate through the provision of prompt and efficient customer support and service.
- Delivered effective customer service, addressing and resolving client inquiries to ensure satisfaction.
Online Sales Consultant
ANGI
04.2023 - 10.2023
- Engaged in lead generation by communicating with contractors, bolstering client retention, and promoting additional services.
- Employed advanced sales strategies for immediate closures during client interactions.
- Managed both inbound and outbound sales activities to expand client base and increase revenue.
- Utilized Salesforce and other CRM tools to conduct product research and enhance lead quality for contractors.
- Handled the collection and organization of payment information and client work areas.
- Executed upselling strategies for priority lead generation services, contributing to sales growth.
Warranty Sales Management
S&P Data Digital
08.2022 - 03.2023
- Led a team in executing warranty sales strategies for major appliance brands, improving overall sales performance.
- Elevated customer service standards, ensuring premium support for client accounts.
- Enhanced revenue streams by offering high-quality warranty packages for home appliances.
- Utilized CRM tools effectively to research and understand appliance specifications and available upgrades.
- Managed a high volume of inbound sales calls, converting inquiries into transactions.
- Demonstrated strong oral communication skills, facilitating clear and persuasive interactions with customers.
Account Executive
DISH Network
12.2021 - 06.2022
- Surpassed sales objectives through effective relationship management and acquisition of new accounts, guaranteeing clients a stable pricing structure over a two-year period.
- Employed direct sales techniques and cold calling to expand customer base and generate revenue.
- Demonstrated proficiency in utilizing CRM systems to track sales opportunities and customer interactions.
- Contributed to revenue growth by engaging in inside sales activities, identifying and pursuing potential leads.
- Provided customer support, resolving issues and maintaining high satisfaction levels among existing clientele.
International Trace Agent Team Manager
Teleperformance USA
01.2021 - 10.2021
- Encouraged continuous learning and professional development within the team, facilitating external and internal training opportunities.
- Developed and implemented strategies to improve team performance.
- Motivated team members to consistently achieve or exceed performance expectations.
- Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
- Developed and executed training programs to enhance team skills and knowledge, leading to an increase in efficiency.
- Delegated work assignments and prioritized tasks.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Ensured adherence to company policies, procedures, regulations and laws while maintaining an ethical workplace culture.
- Provided guidance, coaching and mentoring to individual team members as needed to help them reach their full potential.
- Conducted regular meetings with staff to discuss progress on projects, provide updates on changes in policy or procedure, and address any issues that need to be addressed.
Sales Associate/Assistant Manager
Circle K
06.2017 - 07.2018
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Sales Associate
Turkey Hill
02.2014 - 07.2016
- Maintained up-to-date knowledge of store merchandise and policies.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Conducted inventories on a regular basis to track stock levels.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Developed trusting relationships with customers by making personal connections.
- Engaged customers in friendly, professional dialogue to determine needs.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Described merchandise and explained use, operation and care.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Conducted product demonstrations to highlight features and benefits.
Education
High School Diploma -
Garinger High School
Charlotte01-2012
Skills
- Customer Relationship Management (CRM)
- Negotiation
- Lead Generation
- Communication
- Time Management
- Active Listening
- Cold-calling
- Customer service
- Customer relations
- Customer support
- Inside Sales
- Inbound Sales
- Remote Environment
- Computer Literacy
- Oral Communication
- Salesforce
- Customer Retention
- Account Executive
- Direct Sales
- Outbound Sales
- Product Knowledge
- Persuasive Selling
- Sales Forecasting
- CRM management
- Tax analysis
- Sales strategy
- Client retention
- Effective communication
- Payroll administration
- Data entry
- Analytical skills
- Time management
- Organizational skills
- Payroll processing
- Team leadership
- Google analytics setup
- Strategic planning
- Project leadership
- Content strategy
- Data analytics
- Data insight management
Timeline
Digital Marketing Analysy/Sales Agent
Logical Position
02.2026 - 05.2026
CW Technical Support Tier1 (Turbo Tax)
Foundever
03.2025 - 04.2025
Solar Sales Consultant
CoAdvantage Resources
02.2025 - 03.2025
SEO Sr. Closer (Inside Sales)
Local Splash
08.2024 - 11.2025
Sales Client Specialist
AmeriSave Mortgage
10.2023 - 04.2024
Online Sales Consultant
ANGI
04.2023 - 10.2023
Warranty Sales Management
S&P Data Digital
08.2022 - 03.2023
Account Executive
DISH Network
12.2021 - 06.2022
International Trace Agent Team Manager
Teleperformance USA
01.2021 - 10.2021
Sales Associate/Assistant Manager
Circle K
06.2017 - 07.2018
Sales Associate
Turkey Hill
02.2014 - 07.2016
High School Diploma -
Garinger High School