Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aubrey Cunningham

Brenham

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

11
11
years of professional experience

Work History

Pre-K Assistant Teacher

First Baptist Church School
07.2023 - Current
  • Communicated with parents to inform about child's progress and classroom behavior.
  • Supervised children during in-classroom activities and on playground.
  • Prepared for lessons by gathering educational materials and setting up equipment.
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.

Paraprofessional

Brenham ISD
08.2021 - 08.2023
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Tailored lesson plans for students with emotional and cognitive disabilities.

Head Cashier

Lowes Home Improvment
11.2014 - 10.2019
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Educated employees on register use, merchandising, and customer service.
  • Processed both cash and card purchases and returns.

Education

High School Diploma -

Brenham High School
Brenham, TX

Skills

  • Customer service optimization
  • Professional demeanor
  • Phone etiquette
  • Multitasking and prioritization
  • Organization skills
  • Payment processing
  • Returns processing
  • Conflict resolution
  • Cash handling
  • Attention to detail

Timeline

Pre-K Assistant Teacher

First Baptist Church School
07.2023 - Current

Paraprofessional

Brenham ISD
08.2021 - 08.2023

Head Cashier

Lowes Home Improvment
11.2014 - 10.2019

High School Diploma -

Brenham High School

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