Aubrey DeSantis
Tomball
Summary
Dedicated front desk attendant with expertise in appointment scheduling and high-level customer service. Proven ability to manage inventory and enhance operational efficiency. Compassionate childcare professional skilled in supervision, communication, and event planning. Committed to ensuring safety and enhancing children's learning experiences through engaging activities and teamwork.
Overview
5
5
years of professional experience
Work History
After school day care worker
Doodlebugs Daycare
Lubbock
01.2022 - 05.2025
- Supervised groups of children in classrooms, playgrounds, and common areas
- Ensured safety by enforcing rules and monitoring behavior
- Assisted students with homework and academic activities
- Planned and led games, crafts, and educational activities
- Communicated professionally with parents and staff regarding student behavior and needs
Spirit store worker
John Cooper School
The Woodlands
05.2022 - 08.2023
- Stocked shelves with new inventory and ensured proper labeling.
- Processed returns and exchanges according to store policies.
- Organized backroom storage areas according to company guidelines.
- Performed daily opening and closing procedures for the store.
- Helped set up displays and promote school merchandise.
- Helped plan retirement and back-to-school events.
Front Desk Attendant
Skin Retreat
The Woodlands
04.2022 - 08.2022
- Managed appointment scheduling and coordinated daily scheduling changes with clients and staff.
- Handled inventory tracking and replenishment to maintain a smooth operational flow.
- Processed retain and membership sales with accuracy and professionalism.
- Delivered high-level customer service in a fast-paced environment, resolving concerns promptly.
- Maintained organized front desk operations, improving workflow and client experience.
- Greeted clients warmly upon arrival at the spa and wellness center.
- Processed payments and handled transactions accurately at checkout.
- Received incoming calls and coordinated with staff to fulfill customer requests.
Pro Shop Attendant
Club at Carlton Woods
The Woodlands
10.2020 - 08.2021
- Scheduled tee times and managed reservations with attention to detail and time accuracy.
- Supported daily operations by managing inventory and restocking products as needed.
- Assisted members with retail purchases and provided personalized customer service.
- Ensured workspace organization and contributed to a smooth, efficient front-of-house experience.
- Coordinated scheduling for lessons and events with club professionals.
- Performed daily opening and closing procedures in accordance with established guidelines.
Education
Bachelor of Science - General Studies
Texas Tech University
Lubbock, TX08-2026
Skills
- Customer service
- Team collaboration
- Good Telephone Etiquette
- Organizational skills
- Event planning
- Inventory management
Timeline
Spirit store worker
John Cooper School
05.2022 - 08.2023
Front Desk Attendant
Skin Retreat
04.2022 - 08.2022
After school day care worker
Doodlebugs Daycare
01.2022 - 05.2025
Pro Shop Attendant
Club at Carlton Woods
10.2020 - 08.2021
Bachelor of Science - General Studies
Texas Tech University