Aubrey Hall
Chattanooga,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest House Services
The Honors Course
Ooltewah, TN
06.2022 - Current
- Ensured guests received requested services in a timely manner.
- Conducted regular inspections of the premises to ensure cleanliness standards were met.
- Managed inventory levels, ensuring adequate stock levels at all times.
- Communicated regularly with other departments within the organization.
- Mentored new employees, demonstrating best methods for servicing clients and guests.
- Responded to and resolved guest issues or complaints.
Team Member
Baskin Robins
Ooltewah, TN
11.2021 - 05.2022
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
- Mixed colors and flavors of frosting to create desired aesthetic effects on cakes.
FOH/BOH Team Member
Southern Burger
Ooltewah, TN
05.2021 - 05.2022
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Provided customers with accurate wait times and monitored waiting list.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Checked freshness of food and ingredients prior to use.
- Stocked kitchen with necessary supplies, including food items and utensils.
- Organized food orders and ensured accuracy of items served to customers.
- Checked all dishes before delivering them to ensure quality standards were met.
Education
High School Diploma -
Hamilton County Virtual School
Chattanooga, TN05.2022
Skills
- Guest Experiences
- Hospitality
- Training and Mentoring
- Cash Handling
Affiliations
- Reading
- Hiking
- Exercise
- Being home with my cats and dogs
Accomplishments
- Member of Phi Theta Kappa Honor Society
- Member of Global Honors Scholars
Certification
- CPR Certified
References
References available upon request.
Timeline
Guest House Services
The Honors Course
06.2022 - Current
Team Member
Baskin Robins
11.2021 - 05.2022
FOH/BOH Team Member
Southern Burger
05.2021 - 05.2022
High School Diploma -
Hamilton County Virtual School
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