Aubrey Henry
Little Rock,AR
Summary
Compassionate and driven social work student with a strong academic background. Eager to apply theoretical knowledge and gain practical experience in supporting individuals and families in need. Excellent communication and interpersonal skills, conjoined with a genuine passion for helping others and promoting social justice. Seeking an internship opportunity to help further professional growth and development in the field of social work.
Overview
4
4
years of professional experience
Work History
Flex Officer
Allied Universal Security Services
12.2023 - Current
- Improved client satisfaction with quick emergency response times, ensuring their safety and well-being.
- Evaluated risk factors in real-time during high-stress situations, making informed decisions on appropriate actions to ensure the safety of all parties involved.
- Provided exceptional customer service to clients through professional interactions and clear communication of security protocols.
- Handled confidential information responsibly, protecting the privacy of clients while adhering to legal requirements.
Shift Manager
Little Caesars
05.2020 - 08.2023
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Bachelor of Science - Social Work
University of Arkansas At Little Rock
Little Rock, AR05.2025
Associate of Arts - General Studies
Temple College
Temple, TX05.2022
Skills
- Detail Oriented
- Incident Reporting
- Adaptability/Flexibility
- Critical thinking
- Cultural Competence
- Active listening
Additional Information
Volunteer Experience
- Local food pantry (2021-2022)
- Nursing Home (2021-2022)
- Ronald McDonald House Charities (2023)
Timeline
Flex Officer
Allied Universal Security Services
12.2023 - Current
Shift Manager
Little Caesars
05.2020 - 08.2023
Bachelor of Science - Social Work
University of Arkansas At Little Rock
Associate of Arts - General Studies
Temple College