Daniel Jimenez
El Paso,TX
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Flex Officer
Securitas Security Services USA
04.2023 - 08.2023
- Enhanced security coverage by efficiently rotating between various client sites as needed.
- Assisted in reducing property loss and vandalism by promptly reporting suspicious activities to the proper authorities.
- Evaluated risk factors in real-time during high-stress situations, making informed decisions on appropriate actions to ensure the safety of all parties involved.
- Utilized strong conflict resolution skills to diffuse potentially volatile situations, preventing escalation and maintaining a safe environment for all.
- Demonstrated flexibility when working under pressure, adapting quickly to changing circumstances without compromising security standards.
- Conducted thorough access control measures for facilities, ensuring only authorized personnel were granted entry.
- Streamlined incident report writing processes by utilizing concise language while still providing comprehensive descriptions of events.
- Addressed potential safety hazards proactively through routine inspections of premises, identifying vulnerabilities before they became larger issues.
Kitchen Staff Member
Wing Daddy's Sauce House
12.2022 - 02.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Made food according to standard recipes with requested changes for customer satisfaction.
Cashier
Taco Cabana
09.2021 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Crew Member
McDonalds
08.2020 - 11.2020
- Fast and great multitasker
- Excellent customer service skills
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Team Member
Peter Piper Pizza
12.2019 - 08.2020
- Got promoted from Dishwasher to Oven within 2 weeks of working
- Received highest shiner award for completing task when told.
- Nominated for being diligent when asked to complete a task
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
Team Member
Dans Mobile Carwash
01.2013 - 07.2019
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Education
High School Diploma -
El Paso Academy West
El Paso, TX06-2021
Skills
- Customer Service
- Cleaning Experience
- Microsoft Word
- Computer Skills
- Detail-oriented
- Incident reporting
- Team Lead
- Busser
- Restaurant Experience
- Cashiering
- Food Handlers Certificate
Certification
Food Handler Certification
Awards
Highest Shiner, 08/01/20, Outstanding work. Follows tasks diligently when asked
Personal Information
Authorized To Work: Authorized to work in the US for any employer
Languages
English
Timeline
Flex Officer
Securitas Security Services USA
04.2023 - 08.2023
Kitchen Staff Member
Wing Daddy's Sauce House
12.2022 - 02.2023
Cashier
Taco Cabana
09.2021 - 09.2022
Crew Member
McDonalds
08.2020 - 11.2020
Team Member
Peter Piper Pizza
12.2019 - 08.2020
Team Member
Dans Mobile Carwash
01.2013 - 07.2019
High School Diploma -
El Paso Academy West
Similar Profiles
Brichny ChelotBrichny Chelot
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA
Charles RiceCharles Rice
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA
Keon AndersonKeon Anderson
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA