Aubrey Jennings
Olathe
Summary
Results-driven merchandise leader skilled in mentoring teams and enhancing merchandise presentation. Expertise in inventory management and effective communication fosters a collaborative environment that drives sales and customer satisfaction. Experienced with inventory management and product display optimization. Utilizes strategic planning to enhance sales and customer satisfaction. Track record of effective team leadership and operational efficiency in merchandising initiatives.
Overview
5
5
years of professional experience
Work History
Merchandise Lead
American Eagle Outfitters, Inc
Overland Park, KS
12.2024 - Current
- Led merchandise presentation and inventory management to enhance customer engagement.
- Trained and mentored team members on visual merchandising standards and best practices.
- Collaborated with cross-functional teams to ensure timely product replenishment and stock organization.
- Analyzed sales data to identify trends, optimize product placement, and drive sales performance.
- Conducted regular audits of inventory levels to maintain optimal stock quantities and reduce shrinkage.
- Fostered a positive team environment through effective communication and conflict resolution skills.
- Coordinated efficient workflow among team members by delegating tasks according to individual strengths and skillsets.
- Managed timely replenishment of stock to ensure availability across all departments during peak hours for optimal sales potential.
- Mentored junior team members, fostering a positive work environment and boosting productivity.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
Brand Ambassador
American Eagle Outfitters, Inc
Overland Park, KS
03.2023 - 12.2024
- Engaged customers through effective communication to enhance brand loyalty and awareness.
- Assisted in the execution of promotional events, boosting customer participation and engagement.
- Monitored inventory levels and assisted in restocking merchandise to ensure optimal product availability.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Approached strangers and interacted in natural conversation with the goal of developing brand loyalty.
- Showed understanding of customers' personal style and preferences when offering product advice.
- Communicated product information with confidence and educated consumers about the company.
Cold Line Team Member
Freddys Frozen Custard And Steakburger
Olathe, KS
06.2021 - 02.2022
- Delivered exceptional customer service by efficiently managing cold line operations and ensuring product quality.
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
- Collaborated with team members to streamline food preparation processes, improving overall efficiency.
- Assisted in training new staff on cold line procedures and customer service best practices.
- Engaged with customers to provide menu information, enhancing the overall dining experience.
Education
General Sciences
Johnson County Community College
Overland Park, KS08-2026
Skills
- Stock control
- Merchandise presentation
- Stock replenishment
- Stockroom organization
- Shipment processing
- SOP enforcement
- Customer service
- Customer engagement
- Exceptional communication
- Laboratory techniques
- Lab safety protocols
Timeline
Merchandise Lead
American Eagle Outfitters, Inc
12.2024 - Current
Brand Ambassador
American Eagle Outfitters, Inc
03.2023 - 12.2024
Cold Line Team Member
Freddys Frozen Custard And Steakburger
06.2021 - 02.2022
General Sciences
Johnson County Community College