Aubrey Kamba
Sacramento,California
Summary
Highly motivated employee with strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in customer service, multitasking, and time management. Devoted to delivering positive and memorable customer experiences.
Overview
6
6
years of professional experience
Work History
Mental Health Technician
Sierra Vista Hospital
SACRAMENTO , CA
02.2024 - Current
- Supported bathing, dressing and personal care needs.
- Improved patient outlook and daily living through compassionate care.
- Maintained a clean and well-organized environment for client happiness and safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Followed care plan and directions to administer medications.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Participated in weekly multidisciplinary team meetings to discuss patient progress and plan further interventions.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Encouraged positive behaviors through rewards systems when appropriate.
- Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
- Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
- Established trusting relationships with clients by demonstrating empathy and understanding towards them.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
- Facilitated group therapy sessions under supervision of a mental health professional.
- Developed positive relationships with patients while maintaining professional boundaries.
- Tracked client movement on and off unit by documenting times and destinations.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Documented patient interactions in compliance with HIPAA requirements.
- Assisted patients in setting and achieving personal and therapeutic goals.
- Employed motivational interviewing techniques to encourage patient engagement in treatment.
Communications Specialist
Elevation Zimbabwe
Mutare , Manicaland, Zimbabwe
06.2019 - 11.2023
- Delivered high-quality communications materials and tactics to create emotional connections with target audiences.
- Collaborated with team to promote, plan and organize communication materials.
- Advised and supported communications team during strategy development meetings.
- Executed communications strategies by using deliverables to drive employee engagement.
- Used knowledge of marketing and communications to create emotional bonds with consumers and clients.
- Promoted company programs by using graphics and disseminating information in communications materials.
- Adhered to social media communications timeline by checking calendar to keep up with posting.
- Juggled communications schedules and programs simultaneously to improve online presence.
- Maintained professionality and efficiency while working closely with leadership.
- Developed plans or materials to communicate organizational activities beneficial to environment, public safety or other important social issues.
- Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.
- Prepared or delivered speeches to further public relations objectives.
Caregiver
Splendor Of Carmichael
Sacramento , California
04.2023 - 09.2023
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Laundered clothing and bedding to prevent infection.
- Assisted with meal planning to meet nutritional plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Followed care plan and directions to administer medications.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Teacher
Hillcrest College Mutare
Mutare , Manicaland, Zimbabwe
01.2020 - 05.2022
- Built and strengthened positive relationships with students, parents and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Encouraged student critical thinking and discussion using variety of teaching techniques.
- Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
- Supervised students throughout day, both in classroom and outside during breaks.
- Differentiated instruction according to student skill level.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Graded projects, exams and assignments to track student progression.
- Graded student papers and assignments to track student progression.
- Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
Radio Host
DiamondFM
Mutare , Manicaland, Zimbabwe
02.2019 - 05.2022
- Interviewed show guests about lives, work or topics of current interest.
- Planned shows by selecting music and topics and writing content.
- Researched topics before writing scripts and reporting on findings.
- Edited recorded events and interviews into radio appropriate content.
- Built relationships with sponsors to promote endorsements.
- Researched and studied background information to prepare for programs or interviews.
- Created pre-produced audio programs and selected audio cuts.
- Made promotional appearances at public or private events to represent radio station.
- Read news flashes to inform audiences of important events.
- Introduced fresh and new angles on previously reported material to update and inform listeners.
- Conceived, planned and drafted original broadcast-quality news scripts with wide variety of views and expertise.
- Found and researched stories and cutting news to maintain accuracy of station.
Education
Bachelor of Arts - English And Communications
Africa University
Mutare,ZW06.2020
Skills
- Verbal and Written Communication
- Relationship Building
- Dependable and Responsible
- Client Documentation
- Respectful and Compassionate
- Providing Customer Service
- Inventory Assessments
- Active Listening
- Friendly, Positive Attitude
- Flexible Schedule
- Computer Skills
- Organizational Skills
- Planning & Organizing
- People Skills
- Critical Thinking
- Team Building
- Good Work Ethic
- Patient Safety Management
- Behavior Management
- Family support and assistance
- Medication Administration
- Excellent customer service skills
- Crisis Intervention
- Disaster Recovery
- Grief counseling
- Behavioral Management
- Individual Counseling
- De-Escalation Techniques
- Suicide Prevention
Timeline
Mental Health Technician
Sierra Vista Hospital
02.2024 - Current
Caregiver
Splendor Of Carmichael
04.2023 - 09.2023
Teacher
Hillcrest College Mutare
01.2020 - 05.2022
Communications Specialist
Elevation Zimbabwe
06.2019 - 11.2023
Radio Host
DiamondFM
02.2019 - 05.2022
Bachelor of Arts - English And Communications
Africa University
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