Aubrey McNab
Brookfield,WI
Summary
Friendly and dedicated to providing elevated service and unforgettable guest experiences. Helpful employee with hands-on experience escorting patients throughout medical facilities. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills.
Overview
5
5
years of professional experience
Work History
Patient Transporter
Froedtert Health
05.2023 - Current
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Wait Staff Member
ProHealth Care Regency Senior Communities
04.2019 - 01.2023
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere
- Assisted in food preparation as directed while following instructions to meet specific dietary needs
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
Crew Member
Orange Leaf Frozen Yogurt
02.2021 - 07.2021
- Provided excellent customer service by greeting customers and meeting quality expectations
- Kept food preparation area, equipment and utensils clean and sanitary
- Cleaned and maintained all areas of restaurant to promote clean image
- Worked well with teammates and accepted coaching from management team
- Operated cash register to ring up final bill and process various forms of payment.
Sales Associate
Aeropostale
06.2020 - 08.2020
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Provided positive first impressions to welcome existing, new and potential customers
- Educated clients on current promotional offerings and products using persuasive selling tactics
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Science - Radiologic Technology
Carroll University
Waukesha, WI05.2027
High School Diploma -
Brookfield Central High School
Brookfield, WI06.2022
Skills
- Hospitality service expertise
- Customer Service
- Leadership Skills
- Friendliness
- Patience
- Teamwork
- Basic Life Support Certification
- Problem Resolution
- Patient Safety
- Bedside manner
- Active Listening
- Critical Thinking
Personal Information
Title: Wait Staff Member
Awards
- 06/01/2022, Stowell Family Scholarship
- 05/01/2022, Versiti Leaders For Life
Timeline
Patient Transporter
Froedtert Health
05.2023 - Current
Crew Member
Orange Leaf Frozen Yogurt
02.2021 - 07.2021
Sales Associate
Aeropostale
06.2020 - 08.2020
Wait Staff Member
ProHealth Care Regency Senior Communities
04.2019 - 01.2023
Bachelor of Science - Radiologic Technology
Carroll University
High School Diploma -
Brookfield Central High School