As a human services student, I have spent the past two years taking classes in individualized and group therapy, assessment and documentation, psychology, introduction to youth and family and so forth. As a pharmacy technician, I have learned proper HIPAA standards and have gained an extensive knowledge of pharmaceuticals. Along with my promotion to lead technician, I have gained strong leadership skills and have guided my team to become better team players. In volunteering with preschool, I have learned to be patient and listen to my students to understand their needs.