Aubrey Naylor
Anahola
Summary
I’m looking to find a career within a company that has the same values and core beliefs that I do. I am a hard worker who does not mind going the extra mile to ensure a client or guest is happy but also knowing when to say no. I believe that being on time, a team player, fast on your feet in stressful situations, and being handy with basic tools and maintenance is a must. I expect everyone to show up with a good attitude and give 100% all while having a good time and enjoyable work environment.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
Work History
North Shore Housekeeping Supervisor
Vacation Realty Hawaii
09.2022 - 07.2025
- Check cleans
- Stock housekeeper closets
- Handle any owner requests
- Handle any request or complaints from guest to ensure they are happy with the unit
- Purchase items that are in need of replacement
- Maintain contact with the housekeepers through out day to ensure they can complete there cleans in time for guest arrival
- Train new housekeepers
- Keep the company owner up to date on any maintenance that is needed
- Due light maintenance work along with maintaining a monthly maintenance schedule for A/C filters, water filters, scheduling pest control and any other maintenance related issues
- Making sure all locks work properly and all units have the correct keys and codes
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
Assistant Director of Housekeeping
Hawaii Care and Cleaning
04.2020 - 09.2022
- Responsible for a team of 12 cleaners
- Pick up and drop off of linens as needed
- Check cleans
- Ensure the guest were happy and there needs were met
- Communicate with property manager and owner about any needed maintenance issues
- Do the schedule each week
- Keep inventory of all items in unit and replace
Office Administrator/Housekeeping Supervisor
All Kauai Cleaning
05.2018 - 04.2020
- Do weekly schedule
- Payroll
- Accounts Receivable and Payable
- Create new work orders
- Supply ordering
- Check cleans
- Ensure all our clients were happy with service and correct any issues should they have any.
- Do bids on new work we got or someone was interested in us doing.
Cashier
Texaco
02.2018 - 08.2018
- Money handling
- Customer service
- Product inventory
- Light cleaning
Landscape design and Field Supervisor
Brandywine Nursery
07.2001 - 12.2017
- Landscape design for new housing developments and remodels
- Planting seeds or grafting trees
- Ensuring all plants are in correct pot size
- Keeping rows clear of weeds and looking straight and stocked
- Ensuring greenhouses are running correctly
- Making sure plants are rotated in the greenhouses
- Irrigation repair or install
Education
Beekeeping, Farm Management And Sustainable - Horticulture Science
Evergreen Community College
Lynnwood, WA 07.2011 - 07.2013
Skills
- Staff training
- Inventory management
- Quality assurance
- Customer complaint resolution
- Team leadership
- Time management
- Communication skills
- Problem solving
- Attention to detail
- Housekeeping
Timeline
North Shore Housekeeping Supervisor
Vacation Realty Hawaii
09.2022 - 07.2025
Assistant Director of Housekeeping
Hawaii Care and Cleaning
04.2020 - 09.2022
Office Administrator/Housekeeping Supervisor
All Kauai Cleaning
05.2018 - 04.2020
Cashier
Texaco
02.2018 - 08.2018
Beekeeping, Farm Management And Sustainable - Horticulture Science
Evergreen Community College
07.2011 - 07.2013
Landscape design and Field Supervisor
Brandywine Nursery
07.2001 - 12.2017