Dedicated professional with a strong background in customer service and team collaboration. Proven ability to resolve inquiries efficiently and foster a positive environment for clients and colleagues.
Overview
2
2
years of professional experience
Work History
Activies Assistant/Receptionist
Blossom Grove Alzheimer's Special Care Center
Loma Linda, California
06.2026 - Current
Professional greeting of customers and visitors established positive first impressions.
Answered phone calls promptly, assisting with inquiries to resolve issues efficiently.
Created welcoming environment for participants during activities. by engaging participants during activities.
Led arts and crafts projects for residents, facilitating creative expression through painting, baking, brain games, and drawing.
Shift Leader
Crumbl
Lincoln, Nebraska
08.2024 - 06.2026
Supervised and led employees to maintain productivity and customer service levels.
Trained new team members on company policies and baking techniques.
Addressed customer inquiries and resolved issues promptly and professionally.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Online Shopper
Hyvee
Lincoln, Nebraska
06.2024 - 10.2024
Selected items for customer orders with attention to quality and freshness.
Managed inventory levels to ensure product availability for online shoppers.
Collaborated with team members to enhance shopping efficiency and accuracy.
Resolved customer inquiries and issues related to online orders promptly.
Resident Care Assistant/Resident Med Tech/ Receptionist at Atria Senior LivingResident Care Assistant/Resident Med Tech/ Receptionist at Atria Senior Living