Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
8
8
years of professional experience
Work History
Lead Medical Assistant/Receptionist
Foot & Ankle Specialist of the Mid-Atlantic
04.2024 - Current
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Responded to correspondence from insurance companies to verify patient's coverage.
Assisted in inventory management, ordering supplies when necessary to maintain adequate stock levels for clinical operations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Oriented and trained new staff on proper procedures and policies.
Teacher
MONTGOMERY HOUSING PARTNERSHIP
03.2022 - 08.2023
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Incorporated multiple types of teaching strategies into classroom.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Supported student physical, mental, and social development using classroom games and activities.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Created and developed lesson plans to meet students' academic needs.
Cashier/Customer Service
Trader
Joe's
04.2017 - 06.2019
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Stocked, tagged and displayed merchandise as required.
Worked with floor team and managers to meet wide range of customer needs.
Checked personal identifications during alcohol sales.
Volunteer
Holy Cross Hospital
08.2018 - 03.2019
Answered incoming phone calls and transferred to staff members or provided requested information.
Completed clerical tasks such as filing, copying, and distributing mail.
Sorted and organized files, spreadsheets, and reports.
Interacted with patients by phone, email, or in-person to provide information.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Helped clean and prepare patient consultation rooms to maintain hygiene standards.
Deputy Administrator and Director, Center for Program Integrity at Centers for Medicare and Medicaid ServicesDeputy Administrator and Director, Center for Program Integrity at Centers for Medicare and Medicaid Services