Aubrey Uglesich
San Pedro,CA
Summary
Skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with a friendly and approachable demeanor. Experienced with swim instruction, emphasizing safety and skill development. Utilizes tailored lesson plans to meet the needs of diverse learners. Track record of effective communication and fostering a supportive, inclusive environment. Overall qualities that demonsrate good team work abilities.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
05.2023 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Controlled line and crowd with quick, efficient service.
Lifeguard/Swim Lesson Instructor
Southbay Aquatics
10.2022 - 12.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
- Taught students pool and water safety guidelines.
- Taught daily swim instruction to students varying in ages and skill levels.
- Implemented fun activities and games within lessons to maintain student engagement and enjoyment while learning crucial swimming skills.
Pool Lifeguard
Seal Beach Country Club
05.2022 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
Surf Instructor
San Pedro Surf School
12.2020 - 03.2021
- Company Overview: Surf School located at Cabrillo Beach
- Website: https://www.sanpedrosurfschool.com/
- I was the head instructor where I would greet families and see what they are comfortable with then proceed to teach them the basics of surfing
- Surf School located at Cabrillo Beach
- Website: https://www.sanpedrosurfschool.com/
- Developed strong relationships with clients, resulting in high levels of repeat business and word-of-mouth referrals.
- Developed strong partnerships with local businesses to create mutually beneficial promotional opportunities and cross-marketing efforts.
- Mentored junior instructors by sharing technical knowledge, teaching strategies, and professional insights to help them grow within the industry.
- Maintained shop, boardroom and public facilities in professional order.
Education
Bachelor of Science - Biochemistry
California State University, Long Beach
Long Beach, CA05-2027
Skills
- Leadership Skills
- Communication Skills
- Ability to Work in a Team
- Adaptive and creative
- Customer Service
- Multitasking
- Coordinating Orders
- Order Taking
- Order Preparation
- Opening and closing duties
- Fast and Precise service
Timeline
Barista
Starbucks
05.2023 - Current
Lifeguard/Swim Lesson Instructor
Southbay Aquatics
10.2022 - 12.2023
Pool Lifeguard
Seal Beach Country Club
05.2022 - 08.2023
Surf Instructor
San Pedro Surf School
12.2020 - 03.2021
Bachelor of Science - Biochemistry
California State University, Long Beach