Aubrey Wells
Cincinnati,OH
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
24
24
years of professional experience
Work History
Meter Tester
Duke Energy
Cincinnati, Ohio
05.2023 - Current
- Performs accuracy testing on meters set to be refurbished to ensure existing functionality remains unaffected.
- Facilitates user acceptance testing to validate product functionality against business requirements.
- Identifies bugs and errors in meters throughout their testing life cycle.
- Installs Firmware on Openway Meters to prepare them to be used again in the field.
- Executes routine tests on equipment according to company procedures.
Meter Tester's Assistant
Duke Energy
Cincinnati, OH
08.2017 - 05.2023
- Checked in electric meters from field to prepare them for testing and refurbishing.
- Palletized refurbished meters and placed them out for shipping.
- Provided sample test meters to Senior Meter Testers for testing and refurbishing.
- Placed shipments out for delivery, utilizing a forklift.
- Delivered shipments to various distribution centers of our company as well as contractors.
- Performed detailed test cases to ensure meter reliability and performance prior to testing.
- Responsible for finding defective meters and meters that required sophisticated testing.
Meter Repairer
Duke Energy
Cincinnati, OH
06.2015 - 08.2017
- Disconnected electric meters in Cincinnati, Ohio and Covington, Kentucky.
- Delivered notices to customers prior to disconnection in order to collect past due payments.
- Resolved customer complaints in a timely manner while providing exceptional service.
- Facilitated liaisons between customers and customer service for payment arrangements.
Meter Reader
Duke Energy
Cincinnati, OH
07.2000 - 06.2015
- Read gas and electric meters in assigned areas to determine amount of usage; ensure accuracy of readings.
- Investigated customer complaints regarding discrepancies between actual and billed amounts of energy used.
- Conducted safety checks before entering private property; adhere to local laws governing access to premises for meter reading purposes.
- Recorded readings from meters accurately in the appropriate database system.
- Trained contractors on proper techniques for taking accurate readings from utility meters.
- Responded to customer questions regarding meter readings and deescalated situations with professionalism and calmness.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Gathered and evaluated data for validity, accuracy and completeness.
Education
Bachelor of Arts - Arabic Language And Culture
California University of Pennsylvania
California, PA05-2025
Skills
- Performance Testing
- Reporting and analysis
- Test Planning
- Usability Testing
- Information tracking
- Requirements Analysis
References
References available upon request.
Timeline
Meter Tester
Duke Energy
05.2023 - Current
Meter Tester's Assistant
Duke Energy
08.2017 - 05.2023
Meter Repairer
Duke Energy
06.2015 - 08.2017
Meter Reader
Duke Energy
07.2000 - 06.2015
Bachelor of Arts - Arabic Language And Culture
California University of Pennsylvania