Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Availability
Timeline
Generic

Aubrey (Ren) Guerrero

Middleburg,USA

Summary

I have solid experience in customer service, where I've developed strong communication and problem-solving skills to ensure a positive customer experience. I enjoy working with people, and have passion for helping others. I am also a quick learner who can adapt to new systems and skills efficiently, which allow me to contribute to the success of the team and company.

Overview

1
1
year of professional experience

Work History

Customer Service Clerk, Cashier

Publix
11.2022 - 11.2023
  • Contributed to a positive work environment through effective communication and teamwork among colleagues.
  • Pushed local charities, store events, sales and the Publix Club app-based rewards program
  • Greeted customers entering store and responded promptly to customer needs.
  • Trained quickly on things that needed to be done at that moment and followed through with the task effortlessly
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Assisted in training new customer service clerks, sharing best practices and providing guidance as needed.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Operated cash register for cash, check, and credit card transactions with accuracy.
  • Kept front check out area clean and organized for efficient service.
  • Responded to customer needs through competent customer service and prompt problem-solving.

Education

Diploma -

Ridgeview High School
Orange Park, FL
05.2024

Skills

  • Organization
  • Customer Assistance
  • Customer Service
  • Rapport/Relationships
  • Critical Thinking
  • Communication Skills
  • Payment Processing
  • Work Ethic and Integrity
  • Cash Handling
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality

Accomplishments

  • A/B Honor Roll Every Consecutive Year in School
  • Clubs — Interact Club, Earth Club, Book Club, Multicultural Club
  • Time Management and Responsibility — Working at Publix, and being part of different clubs while maintaining good grades in school

Awards

Customer Compliments and recognition from supervisors titled 'My Publix, My Part' earned by exhibiting the behaviors listed below.

Availability

  • Monday: 12pm to close
  • Tuesday: Any time
  • Wednesday: 12pm to close
  • Thursday: N/A
  • Friday: 12pm to close
  • Saturday: Any time
  • Sunday: Any time

Timeline

Customer Service Clerk, Cashier

Publix
11.2022 - 11.2023

Diploma -

Ridgeview High School

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Aubrey (Ren) Guerrero