Aubri Fuls
Summary
21 YEARS OFFICE EXPERIENCE, intelligent, excellent computer skills, typing skills exceeding 60wpm, excellent customer service skills, willingness to learn/train 8 YEARS ASSEMBLY/MANUFACTURING EXPERIENCE, use of hand tools, spot weld experience, easy to train, detail-oriented, productive
Overview
21
21
years of professional experience
1
1
Certification
Work History
Remote CSR
Adecco
Easton
09.2025 - 11.2025
Picker/Packer/Sampler
Famous Smoke Shop
Easton
04.2023 - 08.2025
Assembler/Production
Stanley Black and Decker
Sedalia
04.2020 - 11.2021
- Manufacture toolboxes in an assembly line
Bank Teller/Customer Service
U.S. Bank
Sedalia
11.2017 - 05.2018
- Completed teller transactions via computer programs.
- Processed customer transactions efficiently and accurately at U.S. Bank.
- Made outbound calls to customers when necessary to resolve issues
- Answered telephone calls from customers to answer account questions or give information regarding policies and/or transactions
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Maintained cash drawer, ensuring balanced funds throughout shifts.
- Assisted customers with account openings and closing procedures.
- Promoted banking products and services to enhance customer experience.
- Adhered to compliance regulations and internal policies diligently.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Explained bank services, financial products and applicable fees to customers.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Entered transactions into computer and issued customer receipts.
- Assisted customers with opening new accounts, ordering checks, and setting up online banking services.
- Responded and assisted customers with account inquiries and updates.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Researched customer inquires regarding their accounts using internal banking systems.
- Identified and reported suspicious behavior to security personnel as appropriate.
- Identified suspicious activity on account holders' accounts and reported any discrepancies to the supervisor immediately.
- Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
- Built and maintained client relationships through quality, personalized interactions.
- Maintained confidentiality of bank records and client information.
- Delivered exceptional service to customers in person or over telephone.
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
Assembler
Waterloo Industries
Sedalia
09.2015 - 11.2017
- Assembled toolboxes
- Enjoyed the physical labor of assembly line
- Attention to detail, repetition, fast paced workplace
Assistant Manager
Murphy USA
Warsaw
01.2013 - 07.2015
- Supervised daily operations ensuring compliance with safety and company policies.
- Managed staff schedules, optimizing labor resources for operational efficiency.
- Trained new employees on customer service protocols and company procedures.
- Conducted regular inventory checks to maintain stock levels and reduce waste.
- Implemented promotional strategies to enhance customer engagement and sales.
- Collaborated with management to improve overall store performance and service quality.
- Resolved customer inquiries and issues to ensure satisfaction and retention.
- Monitored cash handling procedures to maintain financial integrity and accuracy.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Created reports on sales trends, inventory levels, and financial data.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Produced thorough, accurate and timely reports of project activities.
Secretary/Receptionist
Hain Law Office
Warsaw
05.2005 - 01.2006
- Scheduled appointments on a computer, filed paperwork, answered telephone, faxed paperwork, assisted lawyer in the office
- I assisted in keeping a positive, organized, and professional office setting, while completing daily tasks and assignments.
- Operated various office equipment proficiently to complete daily paperwork and assignments in a professional law office. Typing on a computer - 65 wpm. Answered telephone, made copies, faxed paperwork, filed paperwork in correct file order, scheduled appointments, served papers for court summons.
Education
Honor's Diploma -
Warsaw High School
WarsawSkills
- Typing
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Access
- Database/Spreadsheet
- Office Administration
- Computer Skills
- Microsoft Outlook
- Data Entry
- Management
- Assistant Manager Experience
- Store Management Experience
- Retail Management
- Supervising Experience
- Merchandising
- Phone Etiquette
- Computer literacy
- Basic math
- Customer service
- Sales
- QuickBooks
- Caregiving
- Leadership
- Bookkeeping
- Communication skills
- Financial services
- Assembly
- Payroll
- 10 Key Data Entry
- Personal Assistant Experience
- POS
- Help desk
- Analysis skills
- Windows
- Google Docs
- Childcare
- Accounts receivable
- Technical support
- System design
- Hand tools
- Human Resources
- Office Management
- Active Directory
- Desktop Support
- Quality Assurance
- Adobe Creative Suite
- Adobe Photoshop
- Graphic design
- Adobe Illustrator
- Quality control
- Social media management
- Customer support
- Fashion retail
- Adobe Acrobat
- Power tools
- Warehouse experience
- Mac OS
- Computer networking
- Network support
Certification
Driver's License
Assessments
- Attention to Detail, Highly Proficient, 10/01/19
- Mechanical Skills: Monitoring, Highly Proficient, 06/01/19
- Filing & Organization, Highly Proficient, 05/01/18
- Scheduling, Proficient, 05/01/18
- Customer Focus & Orientation, Expert, 11/01/19
- Customer Service, Completed, 04/01/20
- Legal Skills, Completed, 01/01/20
- Administrative assistant/receptionist, Familiar, 07/01/20
- Working with MS Word documents, Familiar, 04/01/22
- Administrative assistant/receptionist, Completed, 11/01/21
- Call center customer service, Familiar, 10/01/21
- Attention to detail, Highly Proficient, 03/01/22
- Bookkeeping, Completed, 03/01/22
- Scheduling, Proficient, 04/01/22
Personal Information
Timeline
Remote CSR
Adecco
09.2025 - 11.2025
Picker/Packer/Sampler
Famous Smoke Shop
04.2023 - 08.2025
Assembler/Production
Stanley Black and Decker
04.2020 - 11.2021
Bank Teller/Customer Service
U.S. Bank
11.2017 - 05.2018
Assembler
Waterloo Industries
09.2015 - 11.2017
Assistant Manager
Murphy USA
01.2013 - 07.2015
Secretary/Receptionist
Hain Law Office
05.2005 - 01.2006
Honor's Diploma -
Warsaw High School