Arabriaun Mack
Searcy,AR
Summary
Motivated and dependable professional with strong communication, customer service, and organizational skills. Preparing to begin Radiologic Technology training and eager to build a career in healthcare while contributing to a positive patient experience. Known for being detail-oriented, adaptable, and able to learn new skills quickly in fast-paced environments. Committed to professionalism, teamwork, and providing compassionate support to patients and healthcare staff.
Overview
6
6
years of professional experience
Work History
Quality Assurance
Sagility
02.2024 - 06.2025
- Participated actively in quality assurance initiatives that contributed significantly towards reducing product defects.
- Championed quality assurance efforts, conducting rigorous testing processes to ensure adherence to standards.
- Defined testing and acceptance strategies and determined quality assurance benchmarks.
- Maximized revenue and reduced downtime through exceptional quality assurance protocols.
CSR Fraud Prevention
Walmart
02.2023 - 01.2024
- Assisted customers with product inquiries and order issues, ensuring a positive shopping experience.
- Processed transactions accurately using point-of-sale systems, enhancing operational efficiency.
- Resolved customer complaints by identifying solutions and providing satisfactory outcomes.
- Collaborated with team members to maintain stock levels and organize merchandise displays.
Front Desk Representative
Department of Human Services
04.2022 - 02.2023
- Greeted clients and visitors, providing information on services and resources available.
- Managed appointment scheduling, ensuring efficient use of time and resources.
- Assisted in processing forms and documentation for client services and programs.
- Maintained accurate records of client interactions and service requests in database systems.
Packer
Land O’ Frost
06.2019 - 12.2021
- Operated packing machinery to ensure efficient product packaging.
- Inspected finished products for quality assurance and compliance with standards.
- Maintained clean and organized work area to promote safety and efficiency.
- Collaborated with team members to optimize workflow and meet production goals.
Education
Associate of Science - Health Sciences
Arkansas State University
Beebe, AR05.2026
Bachelor of Science - General Studies
Arkansas State University
Jonesboro, AR12.2020
Skills
- Time management
- Teamwork and collaboration
- Problem-solving
- Detail Oriented
Timeline
Quality Assurance
Sagility
02.2024 - 06.2025
CSR Fraud Prevention
Walmart
02.2023 - 01.2024
Front Desk Representative
Department of Human Services
04.2022 - 02.2023
Packer
Land O’ Frost
06.2019 - 12.2021
Associate of Science - Health Sciences
Arkansas State University
Bachelor of Science - General Studies
Arkansas State University