Aubrie Dressler
Summary
Reliable hard-working employee who is looking to be involved in helping patients
overcome fear of treatment and help the office run smoothly and achieve goals.
I’m frequently praised as self motivated and very mature to my peers. I love helping patients understand how important dental treatment is for overall health. I’m looking to fill this role to not just be a great candidate but be a reliable responsible employee.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dental Assistant Student
Custom Dental
09.2020 - 11.2020
Dental Assistant Externship
Reggie Thomas DMD
11.2020 - 11.2020
Front Desk Receptionist
Raj M Patel DDS
04.2021 - 06.2023
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Assisted in maintaining accurate patient records and confidential information compliance.
- Responded to patient inquiries via phone and in-person, providing exceptional customer service.
- Coordinated with dental staff to ensure seamless communication and efficient operations.
- Implemented office procedures that improved front desk efficiency and reduced wait times.
- Trained new reception staff on system usage and office protocols for consistent performance.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Treatment Coordinator / Insurance Verification
Spearmint Dental DDS
06.2023 - 12.2023
- Coordinated patient treatment plans to ensure timely and effective care delivery.
- Managed scheduling for consultations, follow-ups, and procedures to optimize clinic operations.
- Facilitated insurance verification processes to ensure coverage clarity for patients prior to treatment initiation.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
- Reduced no-show appointments by implementing a reliable reminder system including phone calls, texts, or emails as preferred by each individual patient.
Insurance Coordinator Remote
Raj M Patel DDS
12.2023 - Current
- Educated clients with understanding insurance coverage.
- Oversee day-to-day schedule made sure the accuracy of appointment blocks, EFT payments, pre-authorizations, and balances.
- My main role mostly consists of verifying insurance day-to-day adding in breakdowns, updating insurance forms, fee schedules, updating remaining max and deductibles in accounts, and made sure patient was eligible for procedure.
- Used Vyne to message patients get updated insurance and check on claims to make sure they go through.
Education
High school diploma - undefined
Broken Arrow High School
Broken Arrow, OK05.2020
Dental Assistant - undefined
Custom Dental Assisting School
Edmond, OK11.2020
Skills
- Eaglesoft 4 years & Dentrix 1 year
- Scheduling
- Treatment planning for about 4 years
- Vyne & Doctible experience
- Verifying insurances for 2 years
- Great at multi-tasking with a fast paced office
- Checking in & out patients
- Experience with coding and knowledgeable about insurance
Certification
- Dental Assisting Permit
- Oklahoma Radiation Certification
- OSHA Certified
- CPR Certification
Timeline
Insurance Coordinator Remote
Raj M Patel DDS
12.2023 - Current
Treatment Coordinator / Insurance Verification
Spearmint Dental DDS
06.2023 - 12.2023
Front Desk Receptionist
Raj M Patel DDS
04.2021 - 06.2023
Dental Assistant Externship
Reggie Thomas DMD
11.2020 - 11.2020
Dental Assistant Student
Custom Dental
09.2020 - 11.2020
High school diploma - undefined
Broken Arrow High School
Dental Assistant - undefined
Custom Dental Assisting School