Aubrie-Lee Phillips
Downers Grove,IL
Summary
Dynamic and detail-oriented professional with experience at Board & Brush, excelling in event coordination and customer engagement. Proven ability to enhance guest experiences through effective problem-solving and strong teamwork. Skilled in managing logistics and maintaining organization, ensuring successful outcomes in fast-paced environments. Fast learner committed to delivering exceptional service.
Overview
5
5
years of professional experience
Work History
Assistant
Board & Brush
Downers Grove, IL
11.2025 - Current
- Assisted in organizing and executing craft workshops for diverse groups.
- Coordinated supply inventory and maintained materials for projects.
- Supported team in setting up and cleaning studio spaces post-events.
- Engaged with customers to provide information and enhance their experience.
- Adapted to varying customer needs through effective communication and problem-solving.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
Concessions Worker
Westmont Yard
Downers Grove, IL
04.2024 - Current
- Operated point-of-sale systems to efficiently process customer transactions.
- Managed inventory levels, ensuring product availability during peak hours.
- Provided exceptional customer service, addressing inquiries and resolving complaints promptly.
- Maintained cleanliness of concession area, adhering to health and safety standards.
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
Volunteer Assistant Cheerleading Coach
Downers Grove Panthers
Downers Grove, IL
06.2023 - Current
- Developed and implemented training programs to enhance cheerleading skills and team performance.
- Collaborated with head coach to strategize practice sessions and competition routines.
- Mentored and guided athletes in skill development, teamwork, and sportsmanship principles.
- Organized team events, fostering community engagement and promoting positive team culture.
- Evaluated individual athlete progress, providing constructive feedback for continuous improvement.
- Assisted in the choreography of dynamic routines by providing input on music choices and stunt placements, resulting in visually appealing performances.
Birthday Party Host
Westmont Yard
Downers Grove, IL
04.2021 - Current
- Coordinated birthday party logistics, ensuring seamless execution of events.
- Developed engaging activities tailored to diverse age groups, enhancing guest experiences.
- Managed setup and teardown of party spaces, maintaining a clean and inviting environment.
- Trained new staff on event protocols and customer service standards for optimal performance.
- Fostered positive relationships with clients, addressing concerns and ensuring satisfaction throughout events.
Education
High School Diploma -
Downers Grove South Highschool
Downers Grove, IL05.2027
Skills
- Fast learner
- Time management
- Attention to detail
- Team collaboration
- Problem-solving
- Multitasking and organization
Timeline
Assistant
Board & Brush
11.2025 - Current
Concessions Worker
Westmont Yard
04.2024 - Current
Volunteer Assistant Cheerleading Coach
Downers Grove Panthers
06.2023 - Current
Birthday Party Host
Westmont Yard
04.2021 - Current
High School Diploma -
Downers Grove South Highschool