Dynamic leader with a proven track record at Dutch Goat Auctions, enhancing team productivity and customer satisfaction through effective communication and complex problem-solving. Skilled in staff management and adaptability, excel in fast-paced environments, driving results and fostering a positive, goal-oriented workplace.
Overview
4
4
years of professional experience
Work History
Supervisor
Dutch Goat Auctions
2021.12 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Solicited customer feedback to identify and improve on areas of weakness.
Barista
Idaho Street Coffee
2021.07 - 2021.12
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Operated espresso machines and commercial coffee brewers to create beverages.
Early Childhood Educator
Small World Early Childhood Enrichment Center
2020.10 - 2021.07
Supported children with special needs, creating customized learning strategies to accommodate various abilities.
Maintained and fostered positive and constructive interactions with staff, families, and children.
Boosted children''s social skills development through group projects and collaborative games.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Communicated with parents and other staff about student progress.
Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
Education
High School Diploma -
Gooding High School
Gooding, ID
05.2019
Skills
Training and mentoring
Goal-Oriented
Staff Management
Employee Motivation
Complex Problem-Solving
Expectation setting
Staff Discipline
Problem-Solving
Multitasking Abilities
Effective Communication
Organizational Skills
Adaptability
Timeline
Supervisor
Dutch Goat Auctions
2021.12 - Current
Barista
Idaho Street Coffee
2021.07 - 2021.12
Early Childhood Educator
Small World Early Childhood Enrichment Center
2020.10 - 2021.07
High School Diploma -
Gooding High School
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