Aubryana Ashlock
Springfield,MO
Summary
Occupational Therapist Assistant student looking to get hands-on experience and knowledge in fields related to my studies. A dedicated employee who has been at the same company for 3+ years and promoted twice.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
06.2021 - 06.2022
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Crew Trainer
Mcdonalds
07.2022 - 12.2022
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Shift Manager
McDonald's
12.2022 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards..
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Education
High School Diploma -
Glendale High School
Springfield, MO05.2024
Occupational Therapy Assistance -
Ozarks Technical Community College
Springfield, MO 08.2024 -
Skills
- Punctual and Reliable
- Energetic and Enthusiastic
- Handling Customer Complaints
- Relationship Building
- Interpersonal Skills
- Safety Compliance
- Flexible Schedule
- Active Listening
- Problem-Solving
- Critical Thinking
- Safety Procedures
Additional Information
- Previously healthcare-specific OSHA-certified
- Gone through 2 in-depth first-aid certification courses
- Currently certified through ServSafe food safety on a manager level
- Earned the Girl Scout Silver Award
- Healthcare-specific college readiness classes Sophomore through Senior year
- 1 of 40 students selected for the Health Sciences Academy through Mercy Hospital and Springfield public schools
Timeline
Occupational Therapy Assistance -
Ozarks Technical Community College
08.2024 -
Shift Manager
McDonald's
12.2022 - Current
Crew Trainer
Mcdonalds
07.2022 - 12.2022
Crew Member
McDonald's
06.2021 - 06.2022
High School Diploma -
Glendale High School