Au'Bryana Johnson
Houston,TX
Summary
Adaptable professional with sound knowledge of billing systems for collecting, posting, and managing account payments. In-depth expertise of analytical reviews submitting claims and following up with insurance companies. Partners and communicates with internal and external teams to align billing objectives.
Overview
8
8
years of professional experience
Work History
Regional Billing & Coding Specialist
Manpower Group/Allstate Insurance
Houston, TX
09.2022 - Current
- Conducted regular account audits
- Ensured accurate and timely payment processing
- Facilitated the processing of enrollments for employee health benefits
- Proficient with invoicing generation and processing
- Ensured accuracy in managing employee and group accounts by consistently balancing, adding new ones, and terminating those no longer needed.
Claims Specialist
Manpower Group/ Allstate Insurance
Houston, TX
02.2022 - 09.2022
- Assessed damage estimates resulting from vehicle accidents.
- Directed estimates to appropriate departments for review and payment.
PRN Substitute Teacher
Kelly Educational Staffing Agency
Houston, TX
08.2018 - 02.2022
- Executed duties and responsibilities of designated teacher during periods of faculty absence.
- Maintain classroom order and management
- Carry out lesson plans at teacher’s request
- Monitor students in the classroom and provide educational guidance with assignments.
- Maintained accurate records of student attendance and performance.
- Monitored student progress and provided feedback for improvement.
Diagnostics Report Tracking Specialist
Veterans Evaluation Services
Houston, TX
05.2021 - 08.2021
- Monitored daily diagnostic results for VHA/VBA cases.
- Responded promptly to QA and managerial requests for results
- Conducted investigations on No Shows for diagnostic appointments
- Temp to hire.
- Reviewed documents for accuracy prior to submission or publication.
- Participated in ongoing training and compliance activities.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
PBX Operator/Scheduler
Texas Gulf Coast Medical Group
Webster, TX
09.2016 - 08.2018
- Answer the incoming phone lines to the clinic’s main switchboard
- Managed doctor schedules efficiently to accommodate patient appointments, facilitated insurance verification and billing procedures, collaborated with external contacts to facilitate seamless patient referrals and new registrations.
- Deliver professional customer service through effective call handling, accurate message documentation for a range of medical professionals, and prompt transfer of calls to relevant departments.
- Eclinical Works.
Education
Bachelor's of Science in Electronic Media & Mass Communications -
Texas State University
San Marcos, TX05.2016
Skills
- Microsoft
- Excel (Spreadsheets)
- Invoice Processing
- Year-end reporting
- Statement Review
- Financial research
- Pivot Tables
- Type 53 WPM
- Data Entry
- Auditing proficiency
Timeline
Regional Billing & Coding Specialist
Manpower Group/Allstate Insurance
09.2022 - Current
Claims Specialist
Manpower Group/ Allstate Insurance
02.2022 - 09.2022
Diagnostics Report Tracking Specialist
Veterans Evaluation Services
05.2021 - 08.2021
PRN Substitute Teacher
Kelly Educational Staffing Agency
08.2018 - 02.2022
PBX Operator/Scheduler
Texas Gulf Coast Medical Group
09.2016 - 08.2018
Bachelor's of Science in Electronic Media & Mass Communications -
Texas State University
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