Terea Norris
Lumberton,NC
Summary
Hardworking professional applies official coding conventions and rules established by American Medical Association and Centers for Medicare and Medicaid Services. Confident Medical Coder adheres to data confidentiality and privacy rules in all workflows.
Overview
19
19
years of professional experience
Work History
Medical Billing and Coding Specialist
Carolina Counseling Services
Current
- Help manage insurance claims, invoices, and payments
- Submit claims to insurance
- Communicate with patients about outstanding balances
- Prepare and send invoices and claims for payment
- Verify that claims are properly coded
- Run background checks
- Manage medical records
- Ran monthly OIG's and SAMS reports
- Tracked Insurance claims
- Managed Referrals
- Manage Accounts
- Maintain strict confidentiality
- Account Audits.
Patient Coordinator
SOUTHEASTERN HEALTH
01.2019 - 01.2021
- Coordinating transportation program for high-risk patients
- Recruiting drivers
- Maintaining documents
- Payroll
- Scheduling
- Patient account/follow-up
- Billing
- Kept records of collections and status of some accounts
- Screening patients, employees, and visitors
- Receptionist duties.
Patient Account Specialist II
Cape Fear Valley Health System
01.2016 - 08.2018
- Compile and record medical charts, reports, and correspondence
- Interview patients to complete insurance and privacy forms
- Receive insurance co-pay payments and post amounts paid to patient accounts
- Schedule and confirm patient appointments, check-ups, and physician referrals
- Answer telephones and direct calls to appropriate staff
- Managed billing
- Claims submission
- Communicate with patients about outstanding balances.
Administrative Assistant
Glenda's Daycare Center
01.2008 - 01.2019
- Implemented learning assignments and activities
- Maintaining complete and accurate student academic and disciplinary records
- Book Keeper
- Managed the food program
- Filing
- Incorporated learning Centers.
Telecommunication Operator
Gulfport Memorial Hospital
01.2007 - 12.2007
- Managed telephone consoles and switchboards
- Operate a variety of communication systems
- Detailed in written and Verbal messaging
- Hear and resolve complaints from customers, patients, and public
- Route Emergency calls appropriately
- Record Keeping.
Telecommunication Operator
Southeastern Regional Medical Center
01.2002 - 12.2006
- Record keeping
- Route Emergency calls appropriately
- Hear and resolve complaints from customers, patients, and public
- Detailed in written and Verbal messaging
- Operate a variety of communication systems.
Education
Medical Coding Certificate - Science
AAPC
Salisbury, NCBachelor's - Health Education
Western Governors University
Utah County, UT10.2025
A.S - Health Sciences
Bladen Community College
12.2012
High School Diploma -
Lumberton Senior High School
Skills
Some Spanish
- Medical billing
- CPT
- ICD-9
- Multi-line phones
- Basic computer skills
- HCPCS
- CMS1500
- Medicare/Medicaid
- Power point
- Microsoft
- Excel
- HIPPA knowledge
- Cash handling
- Great Customer Service
- Billing Knowledge
- Epic
Additional Information
I feel I am a perfect candidate for your postion with my experience and knowledge. I have been working in the medical field for over 10 years now. I have an Associates Degree, Medical Coding Certificate, an Award for Excellent Customer Service at Southeastern Medical Center and Certificate of Achievement in Patient Accounting with Cape Fear Valley. Very computer knowledgeable on a variety of computer software and a multitasker. I am always open to learning new things and I adjust very well under pressure.
Personal Information
Willing To Relocate: Anywhere
Timeline
Medical Billing and Coding Specialist
Carolina Counseling Services
Current
Patient Coordinator
SOUTHEASTERN HEALTH
01.2019 - 01.2021
Patient Account Specialist II
Cape Fear Valley Health System
01.2016 - 08.2018
Administrative Assistant
Glenda's Daycare Center
01.2008 - 01.2019
Telecommunication Operator
Gulfport Memorial Hospital
01.2007 - 12.2007
Telecommunication Operator
Southeastern Regional Medical Center
01.2002 - 12.2006
Medical Coding Certificate - Science
AAPC
Bachelor's - Health Education
Western Governors University
A.S - Health Sciences
Bladen Community College
High School Diploma -
Lumberton Senior High School
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