Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Hi, I’m
Audra Barrios
Kinta,OK
Summary
Overview
7
years of professional experience
1
Certification
Work History
Wooten Concrete ConstructionPorum, OK
Business Manager
11.2016 - 05.2020
Job overview
- Analyzed financial data to identify trends and potential areas for improvement or cost savings opportunities.
- Maintained and processed invoices, deposits, and money logs.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Assisted with budget preparation and monitoring, contributing to better expense control.
US Celluar
Customer Service Representative - Work From Home
05.2020 - 12.2023
Job overview
- Increased efficiency and team productivity by promoting operational best practices.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Investigated and resolved accounting, service and delivery concerns.
- Investigated and resolved customer inquiries and complaints quickly.
- Cross-trained and provided backup support for organizational leadership.
- Streamlined call center processes for improved efficiency and reduced wait times.
Education
Connors State CollegeWarner, OK
Associate's Degree from Business Administration And Management
University Overview
- Sustainable Business Strategy
- Business Analytics
Skills
- Audit Reporting
- Business Development
- Flexible and Adaptable
- Good Telephone Etiquette
- Issue Research
- Priority Management
- Project Restructuring
- Strategic Planning
- Verbal Communication
Certification
- Notary Public, 2022-2026
- RON (Remote Online Notary), 2022-2026
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
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friday
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morning
afternoon
evening
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Quote
Teachers open the door, but you must enter by yourself.
Timeline
Customer Service Representative - Work From Home
US Celluar
05.2020 - 12.2023
Business Manager
Wooten Concrete Construction
11.2016 - 05.2020
Connors State College
Associate's Degree from Business Administration And Management