Elizabeth Fisher
Business And Professions Auditor, CDL Compliance
Olympia
Summary
Professional Experience
Experienced Auditor focused on improving business compliance, workflow and processes through detailed audits and optimization recommendations. Successful track record of fully evaluating information, structures and procedures and initiating corrective actions. Advanced skills in Drives, Polaris, and Microsoft 365
Overview
33
33
years of professional experience
Work History
Business and Professions Auditor 3, CDL Compliance
Washington State Department of Licensing
10.2023 - Current
- Audit CDL Examiner and Training Providers.
- Communication and human-centric abilities in ensuring examiners and trainers carry out testing in accordance with RCW regulations, WAC regulations, and as mandated by the DOL.
- Certify and evaluate Independent, Transit and ESD examiners and trainers.
- Conduct certification, recertification and reinstatement actions.
- Investigations
- Training and Development
- Coaching
- Process Implementation
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
Forms and Records Analyst 3 (Non-Permanent)
Washington State Dept. of Children, Youth and Families
07.2023 - 10.2023
- Understand laws impacting record disclosures, identify requests, retrieval of information electronically using state data storage such as FamLink and App Extender, Whales, E Discovery (Purview), AARTS.
- Using Data tools and Structured Query Language for identifying public records upon request.
- My goal was to limit risk by clarification as well as consulting and collaborating with management.
- Email Search (structured query language)
- Records Retention
- Data Collection and Resource
- Maintained confidentiality in handling sensitive materials, protecting company and client information from unauthorized access or disclosure.
- Optimized search functionality within databases, expediting retrieval of critical information when needed.
Director of Transportation
Puyallup School District
06.2020 - 06.2023
- Coordinate and implement all functions pertaining to the operations of the transportation department, including personnel, equipment, maintenance, vehicles and management of the budget.
- Develop a student behavior plan on school buses that coincide with discipline in the schools.
- Transition the department to accommodate for returning to school post-covid
- Top 3% in Washington Schools State Patrol Inspection
- Develop a Back to Work program for staff on L & I
- Collaborate with school administration to develop a student behavior plan
- Training and Development
- Risk Management
- Recruiting Program
- Employee Contract Negotiations
- 3rd Party Contract Management
- Coordinated with principals and bus supervisors to achieve safe loading and unloading zones for school buses and safe vehicular and pedestrian traffic movement.
- Conducted regular performance evaluations, providing constructive feedback to improve employee performance in their roles.
- Hired and promoted 30+ personnel within transportation department to maintain adequate coverage and top talent.
Transportation Supervisor
White River School District
02.2017 - 06.2020
- Coordinate and supervise all functions pertaining to the operations of the transportation department, including personnel, equipment, maintenance, vehicles and management of the budget.
- Develop and institute department polices, develop, plan and implement safety programs, develop bus routes, prepare bus maintenance and bus replacement schedules, respond to inquiries and complaints regarding school bus operations.
- Implement a Type II driver policy and protocol.
- Develop student behavior plan on school buses that coincide with discipline in the schools.
- Respond to and investigate all accidents involving district vehicles.
- Ongoing work and training with our districts Incident Command Teams.
- 100% Washington State Patrol Winter Inspection
- Top 3% in Washington Schools, Washington State Patrol Annual Inspection
- 2017-2022 Washington Association of Pupil Transportation State Board & President
- Develop a Safety Program
- Incident Command Training
- Behavioral Training and Development
- Developed strong relationships with clients through consistent communication and excellent customer service practices.
- Monitored safe operations by conducting field safety audits.
- Allocated equipment to meet transportation needs and financial goals.
- Verified that drivers completed required safety training and attended quarterly driver safety meetings.
- Improved transportation efficiency by optimizing routes and implementing time-saving strategies.
- Managed a team of drivers, providing training, guidance, and performance evaluations to maintain a high level of professionalism.
- Enhanced safety measures by conducting regular vehicle inspections and enforcing strict adherence to regulations.
Transportation Director
Montesano School District
08.2014 - 01.2017
- Coordinate and supervise all functions pertaining to the operations of the transportation department, including personnel, equipment, maintenance, vehicles and management of the budget.
- Develop and institute department polices, develop, plan and implement safety programs, develop bus routes, prepare bus maintenance and bus replacement schedules, respond to inquiries and complaints regarding school bus operations.
- Implement a Type II driver policy and protocol.
- Develop student behavior plan on school buses that coincide with discipline in the schools.
- Respond to and investigate all accidents involving district vehicles.
- 100% Washington State Patrol Winter Inspection
- Top 3% in Washington Schools, Washington State Patrol Annual Inspection
- 100% Efficiency on Montesano School District Ridership Audit, 2014-15
- 2015-2017 Capital Chapter WAPT Secretary
- 2016-2017 Capital Chapter WAPT State Representative
- Develop a Safe Driving Program
- Organized records of vehicles, schedules and completed orders.
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Fostered a positive work environment by promoting open communication channels between staff members.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Transportation Supervisor
Kuna Jt. School District #3
01.2013 - 08.2014
- Coordinate and supervise all functions pertaining to the operations of the transportation department, including personnel, equipment, maintenance, vehicles and management of the budget.
- Develop and institute department polices, develop, plan and implement safety programs, develop bus routes, prepare bus maintenance and bus replacement schedules, respond to inquiries and complaints regarding school bus operations.
- File for grants to assist in funding our transportation needs.
- Implement a Type II driver policy and protocol.
- Train bus aides and drivers.
- Work with our State Department to implement driver training courses.
- Respond to and investigate all accidents involving district vehicles.
- Turned department around in one year from a 70% Audit and Fleet inspection to 100% in a year.
- Recognized by the State Director and was invited to assist in implementing training classes for our driver trainers.
- Treasure Valley IAPT Regional Representative
- Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
- Maintained detailed records of transportation activities to ensure compliance with local, state, and federal regulations.
- Managed driver safety awards program, promoting safe driving and working safe initiative.
- Reduced overall transportation costs with effective budget management and resource allocation.
Mt Rainier Shuttle System Driver (seasonal)
McDonald Transit
01.2009 - 12.2012
- Bus Driver, following bus routing schedule, inform visitors of activities and facts on Mt. Rainier, liaison for park rangers and visitors, maintain daily ridership records
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Business Owner
FFF Custom Printing
01.2003 - 12.2012
- Graphic Arts, sales management, silkscreen and embroidery production, accounting and manage commission on sales staff
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
Transportation Assistant, Interim Support Service Assistant/Interim Supervisor, Bus Driver
Eatonville School District #404
01.1999 - 12.2012
- Maintain appropriate records in accordance with district, state and federal regulations in regards to transportation, create and implement bus routes and inclement weather routes.
- Liaison for transportation to assure compliance with our district bargaining unit contract, serve as routing coordinator for McKinney-Vento students.
- Assist in maintaining the Public Schools Emergency Communications System in the event the Supervisor is unavailable.
- Supervise drivers, scheduling, payroll and maintaining all drivers' records and schedule training.
- Complete the annual ridership report.
- Promote safety on tasks performed in the transportation department.
- Supervise any out of district transportation for special needs and keep in compliance with state and federal regulations.
- Developed and managed the transportation website.
- Supervise our support vehicle fleet and maintain and train for the Type II driver system.
- Achieved top 3% in Washington State Patrol Inspections for 2008, 2010 and 2011.
- 100% Efficiency on Eatonville School District Ridership Audits
Cashier/Secretary
Northwest Trek Wildlife Park
01.1993 - 01.1996
- Ticket sales, manage membership accounts, office supervisor and dispatcher, manage communication systems, daily account record and manage safe counts
Education
Pupil Transportation Management Program - Federal Laws, rules and regulations governing Pupil Transportation, Student Management, PBIS training, Human Resources, Administrative Organization and management, Risk Management, Rules and regulation in transportation for special education students, Shop operations, Goal setting, Fleet management, replacement and alternatives, Communication
Central Washington University
Ellensburg, WA10-2011
Directors Program - Procurement & Budget Management, Strategies for Preventing Sexual Harassment, Bias and Child Abuse/Neglect, Strategic Planning for Transportation Departments, Developing a Safety Program, Best Practices When Collecting and Analyzing Data, Accident Investigation
National Association of Pupil Transportation
Online Professional Development Skills
Report writing
Audit coordination
Audit reporting
Process evaluations
Risk mitigation strategies
Professional Involvement
- IAPT Member
- 2013 Idaho State Roadeo Coordinator
- 2014 Idaho State Roadeo Coordinator
- 2014-15 Region 3 Training Coordinator
- 2014-16 Region 3 IAPT Board Member
- WAPT Member
- 2015 WAPT Scholarship committee
- 2015 WAPT State Roadeo Judge
- 2015-2017 WAPT Capital Chapter Secretary
- 2016-2017 WAPT State Representative, Capital Chapter
- 2017-2018 WAPT State President Elect
- 2018-19 WAPT State President
- 2019-2022 WAPT State Past President
Community Service
- Awana, 8 years
- Eatonville Baptist Church, Deaconess in charge of Ladies Ministries, 4 years
- Relay for Life, 5 years
- WSYSA member, 3 years
- SGE Soccer club manager, 3 years
- South Hill Revolution Soccer Club Fundraiser Coordinator, 2 years
- EYSA softball coach and soccer coach, 8 years
- King of the Hill Soccer Tournament Event Staff, 2 years
- EHS Senior Surprise Committee, 2 years
- EES PTA board member, 2 years
- EES Fun Run Coordinator, 5 years
- Northwest National Soccer Championship Event Staff, 1 year
- Mt. Rainier Futbol Club Treasurer, 2 years
- BNSC Napoli, Fundraiser Coordinator, 2 years
Areas Of Study
- Central Washington University, Pupil Transportation Management Program, Federal Laws, rules and regulations governing Pupil Transportation, Student Management, PBIS training, Human Resources, Administrative Organization and management, Risk Management, Rules and regulation in transportation for special education students, Shop operations, Goal setting, Fleet management, replacement and alternatives, Communication
- National Association of Pupil Transportation Directors Program, Procurement & Budget Management, Strategies for Preventing Sexual Harassment, Bias and Child Abuse/Neglect, Strategic Planning for Transportation Departments, Developing a Safety Program, Best Practices When Collecting and Analyzing Data, Accident Investigation
Accomplishments
- Collaborated with team of 12 in the development of the CDL Polaris Project.
- Used Microsoft Excel to develop compliance tracking spreadsheets.
- Achieved Federal Modernized Testing Compliance by completing Site Visits and Route Reviews with accuracy and efficiency.
Timeline
Business and Professions Auditor 3, CDL Compliance
Washington State Department of Licensing
10.2023 - Current
Forms and Records Analyst 3 (Non-Permanent)
Washington State Dept. of Children, Youth and Families
07.2023 - 10.2023
Director of Transportation
Puyallup School District
06.2020 - 06.2023
Transportation Supervisor
White River School District
02.2017 - 06.2020
Transportation Director
Montesano School District
08.2014 - 01.2017
Transportation Supervisor
Kuna Jt. School District #3
01.2013 - 08.2014
Mt Rainier Shuttle System Driver (seasonal)
McDonald Transit
01.2009 - 12.2012
Business Owner
FFF Custom Printing
01.2003 - 12.2012
Transportation Assistant, Interim Support Service Assistant/Interim Supervisor, Bus Driver
Eatonville School District #404
01.1999 - 12.2012
Cashier/Secretary
Northwest Trek Wildlife Park
01.1993 - 01.1996
Pupil Transportation Management Program - Federal Laws, rules and regulations governing Pupil Transportation, Student Management, PBIS training, Human Resources, Administrative Organization and management, Risk Management, Rules and regulation in transportation for special education students, Shop operations, Goal setting, Fleet management, replacement and alternatives, Communication
Central Washington University
Directors Program - Procurement & Budget Management, Strategies for Preventing Sexual Harassment, Bias and Child Abuse/Neglect, Strategic Planning for Transportation Departments, Developing a Safety Program, Best Practices When Collecting and Analyzing Data, Accident Investigation
National Association of Pupil Transportation
Similar Profiles
Antony CastleAntony Castle
LSR2/Customer Contact Center Operations at Washington State Department of LicensingLSR2/Customer Contact Center Operations at Washington State Department of Licensing
DOMINIQUE DOPITADOMINIQUE DOPITA
Customer Service Specialist 2 at Washington State Department of LicensingCustomer Service Specialist 2 at Washington State Department of Licensing
CARLA GOUDYCARLA GOUDY
Enhanced Licensing Service Representative 2 at Washington State Department Of LicensingEnhanced Licensing Service Representative 2 at Washington State Department Of Licensing
Kyal IkerdKyal Ikerd
General Manager at Victra VerizonGeneral Manager at Victra Verizon
Tyler EdwardsTyler Edwards
Outside Lawn and Garden Sales Representative at Lowes Home ImprovmentOutside Lawn and Garden Sales Representative at Lowes Home Improvment