Audra Dinello

Greeted and sat guests, took food and beverage orders, ran food, bussed tables, cashed guests out.

• Delivered food orders promptly and courteously.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Implemented feedback from customers to improve service quality and menu offerings.
• Stayed informed about daily specials, new menu items, promotions.
• Provided excellent customer service to ensure satisfaction.
• Served food and beverages to patrons and immediately remedied issues with orders.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Checked food before serving it to customers.
• Promoted desserts, appetizers, and specialty drinks to optimize sales.
• Assisted in training new servers.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Served food and beverages to patrons and confirmed complete orders.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Took orders from customers accurately and in a timely manner.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Informed customers of daily specials and signature menu items.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
• Greeted guests and provided menus.
• Greeted customers, answered questions and recommended specials to increase profits.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
• Ensured that each guest was served courteously, quickly, and efficiently.
• Operated POS terminals to input orders, split bills and calculate totals.
• Set up tables in between patrons to reduce wait times.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Presented menus and answered questions regarding items.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Followed health safety guidelines when preparing and serving food products.
• Stocked service areas with supplies during slow periods.
• Monitored dining room for cleanliness and proper set-up at all times.
• Brought wine selections to tables with appropriate glasses and poured for customers.
• Upheld high standards of sanitation in accordance with health department regulations.
• Cleaned tables and chairs to prepare dining area for next customers.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Took reservations and to-go orders to streamline process for both customer and restaurant.
• Addressed complaints to kitchen staff and served replacement items.
• Worked effectively in team environments to make the workplace more productive.
• Recognized by management for providing exceptional customer service.

• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Provided exceptional service to high volume of daily customers.
• Took care of daily paperwork and cash totals, counted drawers and supervised employees.
• Bused tables, did dishes and managed all takeout orders.

• Provided excellent customer service and skin care treatments to all clients.
• Educated clients on skin care procedures and products.
• Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
• Sold skincare products to patients according to specific needs, boosting overall revenue.
• Set up patient rooms and sterilized equipment.
• Collected patient history to analyze patient-specific needs and determine proper skincare treatments.
• Improved appearance of clients' skin through non-surgical processes.
• Conducted private client consultations.
• Pursued continuing education to learn new advances in skin condition treatments.
• Sold salon-exclusive skin care products and encouraged service upgrades.
• Maintained appropriate decorum and professionalism at all times.
• Learned new techniques, including complete chemical peel process.
• Assisted spa in activities such as staff meetings, promotions and housekeeping duties.
• Gave patients [Type] treatments and educated on procedures.
• Trained new staff on range of spa services offered.
• Converted [Number]% of service customers into product customers.

• Maintained order and cleanliness of work areas to conform with health codes.
• Received food orders from individuals and explained offerings.
• Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
• Operated cash register to process cash, check and credit card transactions.
• Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.

• Provided excellent customer service and skin care treatments to all clients.
• Educated clients on skin care procedures and products.
• Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
• Sold skincare products to patients according to specific needs, boosting overall revenue.
• Set up patient rooms and sterilized equipment.
• Collected patient history to analyze patient-specific needs and determine proper skincare treatments.
• Answered multi-line phone, returned clients calls and scheduled appointments.
• Meticulously maintained spa appearance and cleanliness.
• Improved appearance of clients' skin through non-surgical processes.
• Conducted private client consultations.
• Pursued continuing education to learn new advances in skin condition treatments.
• Sold salon-exclusive skin care products and encouraged service upgrades.
• Maintained appropriate decorum and professionalism at all times.
• Learned new techniques, including complete chemical peel process.
• Assisted spa in activities such as staff meetings, promotions and housekeeping duties.
• Gave patients [Type] treatments and educated on procedures.
• Trained new staff on range of spa services offered.
• Scheduled patient consultations and treatments using [Software].
• Converted [Number]% of service customers into product customers.