Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Ellis

Greenwood,In,IN

Summary

Experienced Esthetician with passion for helping others reach personal goals; in a friendly and comfortable environment. Excited to bring my experience to a team, as well as learning new skills.

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Overview

8
8
years of professional experience

Work History

Server

Applebees
12.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Sales Associate Specialist

Carters Oshkosh
10.2022 - 05.2023
  • Contributed to a positive work environment by collaborating with team members and offering support when needed.
  • Maximized customer satisfaction with personalized service, addressing concerns promptly and professionally.
  • Helped customers complete purchases, locate items, and join rewards program.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Managed efficient cash register operations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Licensed Estetician

BARE Wax & Spa
03.2017 - 03.2021
  • Created a trusting,friendly and comfortable environment for clients
  • Discussed procedures and treatment options wit clients
  • Analyzed skin concerns and preformed appropriate services.
  • Preformed dermaplaning,chemical peels, personalized facials for skincare clients
  • Specialized in full body waxing care for men and women
  • Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
  • Discussed procedures and treatment options with clients.
  • Preformed specialized facials, chemical peels, microdermabrasion,dermaplaning and other advanced treatments to address various skin concerns.
  • Recommended and sold retail products to clients for at-home use.
  • Improved clientele retention with exceptional customer service and follow-up care.
  • Enhanced spa revenue by upselling products and services during client consultations.
  • Scheduled clients
  • knowledge and use with Square POS system
  • Created repeat business by developing long-term relationships with regular customers.

Education

Empire Beauty School
Greenwood In

Skills

  • Relationship building
  • Advanced facial techniques
  • High-frequency machine skilled
  • Dermaplaning
  • Customized skincare plans
  • Sanitation maintenance
  • Spa retail sales
  • Eyebrow shaping and tinting
  • Anti-aging treatments
  • Sales background
  • Consultations
  • Sensitive skin care
  • Chemical facial peels
  • Team Oriented

Timeline

Server

Applebees
12.2023 - Current

Sales Associate Specialist

Carters Oshkosh
10.2022 - 05.2023

Licensed Estetician

BARE Wax & Spa
03.2017 - 03.2021

Empire Beauty School

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Tiffany Ellis