Audra Kirkland
Olive Branch,MS
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping and working with others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Experience in timely delivering food, taking and placing orders, and maintaining a clean restaurant. Comfortable working in fast-paced environments to handle demanding workload.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess, Expo, Food Runner, and To-Go Attendant
Huey's Olive Branch
Olive Branch, MS
12.2022 - Current
- Greeted guests warmly upon arrival, seating them promptly.
- Maintained a clean and organized dining area.
- Checked identification of customers prior to serving alcoholic beverages.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Communicated clearly with kitchen staff regarding customer orders.
- Demonstrated strong interpersonal skills when interacting with customers.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Answered telephone to provide dining information and take reservations.
- Delivered food to guests in a timely manner while following safety protocols.
Pit Crew Member
Pyros Fresh Fire Pizza
Olive Branch, MS
09.2021 - 11.2022
- Greeted Customers
- Monitored quality of all products served to customers.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Communicated with customer to provide menu offering details and assist with decision-making.
Education
Bachelor of Science - Legal Studies
University of Mississippi
University, MS05-2029
High School Diploma -
Lewisburg High School
Olive Branch, MS05-2023
Skills
- Customer Service
- Complaint Handling
- Server Support
- Payment Processing
- Event Planning
- Reservations Management
- Food Running
- Guest Engagement
- Menu Memorization
- Phone Etiquette
- Takeout order processing
- Cleaning and sanitation
- Effective Multitasking
- Time Management
Affiliations
- Ole Miss MPower Member
- Ole Miss Pre-Law Club Member
- Vacation Bible School Volunteer Teacher (3rd Grade)
Accomplishments
- Academic Merit Scholar
- Ole Miss 1848 Scholar
Certification
- Alcohol Beverage Commission Server Permit
References
References available upon request.
Timeline
Hostess, Expo, Food Runner, and To-Go Attendant
Huey's Olive Branch
12.2022 - Current
Pit Crew Member
Pyros Fresh Fire Pizza
09.2021 - 11.2022
- Alcohol Beverage Commission Server Permit
Bachelor of Science - Legal Studies
University of Mississippi
High School Diploma -
Lewisburg High School
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