Summary
Overview
Work History
Skills
Certification
Additional Information
Timeline
Generic

Audra Phalen, LCSW

Arlington,VA

Summary

Licensed Clinical Social Worker (LCSW) with over 15 years of experience in mental health, specializing in community support and case management. Expertise in developing personalized care plans and coordinating services for older adults, ensuring effective navigation of aging challenges. Proven track record in enhancing the quality of life through comprehensive care coordination and advocacy, seeking to use skills in a part-time care manager role at Caring Considerations to support older adults and their families.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Medical Social Worker

Alternate Solutions Home Health
Fairfax, VA
01.2025 - 07.2025
  • Conducted comprehensive psychosocial assessments, evaluating home environments and family dynamics.
  • Developed tailored care plans addressing identified psychosocial needs.
  • Collaborated with interdisciplinary home health care teams and healthcare providers to enhance patient outcomes.
  • Implemented interventions including counseling, crisis intervention, and educational support.
  • Facilitated referrals to community resources, mental health services, and financial assistance programs.
  • Recorded significant health events impacting patient care requirements.
  • Documented incidents requiring mandatory reporting, such as abuse, or neglect.
  • Verified documentation accuracy to ensure compliance with agency policies and legal regulations.

In-Home Care Professional

Home Instead
Falls Church, VA
01.2022 - 12.2024
  • Cultivated an environment promoting open communication and emotional well-being.
  • Assessed home environments to guarantee safety and support for clients.
  • Advocated for clients' financial, housing, and supportive service needs.
  • Accompanied clients to medical appointments, facilitating understanding of care plans.
  • Supported clients with errands, enhancing independence through trips to banks and appointments.
  • Assisted clients with daily living activities, prioritizing safety and dignity.
  • Verified accuracy of documentation to ensure compliance with agency policies and regulations.

Family Manager

Phalen Household
08.2014 - 12.2021
  • Managed daily needs of children, fostering strong organizational and multitasking skills.
  • Advocated for the educational and medical needs of children to ensure comprehensive support.
  • Coordinated daily schedules for family members, optimizing household activities and efficiency.
  • Organized family events and activities to strengthen community connections.

Social Work Supervisor, Intensive Community Treatment/Jail Diversion Program

Fairfax County Community Services Board
Fairfax, VA
09.2010 - 08.2014
  • Supervised team of case managers to ensure adherence to best practices in client service delivery.
  • Collaborated with community organizations to enhance resource availability for clients.
  • Conducted psychosocial evaluations to assess complex health needs and support community reintegration.

Skills

  • Psychosocial assessments
  • Client and family advocacy
  • Crisis intervention
  • Care coordination
  • Community resource navigation
  • Communication skills
  • Team collaboration
  • Documentation and record keeping
  • Dementia and geriatric care knowledge
  • Adaptability

Certification

  • Licensed Clinical Social Worker (LCSW), Virginia
  • Basic Life Support (BLS) Certification

Additional Information

  • Licensed driver with an insured automobile in good working order.
  • Flexible scheduling availability to meet patient needs and respond to client emergencies.
  • Volunteered in educational support and community initiatives while at home with my children.

Timeline

Medical Social Worker

Alternate Solutions Home Health
01.2025 - 07.2025

In-Home Care Professional

Home Instead
01.2022 - 12.2024

Family Manager

Phalen Household
08.2014 - 12.2021

Social Work Supervisor, Intensive Community Treatment/Jail Diversion Program

Fairfax County Community Services Board
09.2010 - 08.2014

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