Audra Pinkham
Lowell,MA
Summary
Highly-motivated, with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Project Administrator
Xylem
Tewksbury, MA
10.2023 - Current
- Coordinate with internal and external teams to ensure that all tasks are completed on time.
- Resolve conflicts between stakeholders by providing effective communication solutions.
- Maintain a database of key contacts related to the project activities.
- Facilitate communications between various departments involved in a particular project activity.
- Create and distribute reports on project progress to stakeholders.
- Monitor project performance against established goals and objectives.
- Provide administrative support to the Project Management team as needed.
Booking Coordinator
Evoqua Water Technologies
Lowell
01.2017 - 10.2023
- Facilitate the process from receipt of a PO to the actual handover to the project management team by creating and managing a workflow process to eliminate delays
- Create PowerPoint presentations for new processes
- Present quarterly workflow training to all incoming salespersons as well as approval groups
- Ensure all necessary documents are included and accurate for booking processing
- Update and maintain quotes in WaterQuote and customer opportunities in CRM system
- Maintain documentation on project SharePoint site in particular filing structure
- Lead communication between departments to ensure smooth collaborations
- Maintain tracking of all approval requests in multiple workflows
- Create PowerAutomate workflow and Microsoft Flow documents to assist in COA approval process
- Create standard work procedures according to LEAN Management and 5S guidelines
- Generate and maintain reports on workflow efficiency and provide detail on delays in process
- CRM tracking of proposals for Environmental Solutions Department.
Proposal Coordinator
Evoqua Water Technologies
Lowell
12.2014 - 01.2017
- Develop and maintain proposal templates
- Update opportunities in CRM system
- Maintain documentation on SharePoint site
- Manage purchase order to booking process
- Lead communication between departments to ensure smooth collaborations
- Update P&IDs in AutoCad according to Application
- Maintain PO efficiency tracking report.
Documentation Specialist/ Admin/ Engineering Tech
Mar Cor Purification
Lowell
02.1999 - 09.2013
- Write standard operating procedures for Controls
- Prepare and assemble operating manuals and submittals
- Assemble electrical control panels according to ladder diagrams
- Provide exceptional customer service
- Prepare preventative maintenance contracts
- Ordering and expediting all materials needed to fabricate control panels and skids utilizing MAS500
- Responsible for shipping and receiving utilizing an automated barcode system.
Education
Certificate - Business Contracts
Cornell University
Ithaca, NY06.2023
Bachelor’s Degree - Business Administration, Science
Fitchburg State University
Associate Degree - Liberal Studies Program, Science
Middlesex Community College
Certificate -
Greater Lowell Technical School
Skills
- Process development
- Project assistance
- CRM and office management software
- Develop Training Presentations
- Data Management
- Document control
- Time Management
- Task Prioritization
- Multitasking
- MS Office
- Effective written and verbal communication
- Effective communication
- Problem-Solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don't you dare underestimate the power of your own instinct.
Barbara Corcoran
Timeline
Project Administrator
Xylem
10.2023 - Current
Booking Coordinator
Evoqua Water Technologies
01.2017 - 10.2023
Proposal Coordinator
Evoqua Water Technologies
12.2014 - 01.2017
Documentation Specialist/ Admin/ Engineering Tech
Mar Cor Purification
02.1999 - 09.2013
Certificate - Business Contracts
Cornell University
Bachelor’s Degree - Business Administration, Science
Fitchburg State University
Associate Degree - Liberal Studies Program, Science
Middlesex Community College
Certificate -
Greater Lowell Technical School