Audra Squellati
Hartford,KY
Summary
Proven professional with extensive experience in maintaining high standards of cleanliness and sanitation at UniFirst, adept at using knowledge of cleaning products and odor control methods. Demonstrated ability to enhance customer satisfaction and trust through exceptional service and reliability. Skilled in multitasking and time management, contributing to a significant improvement in workplace efficiency and client relations.
Overview
11
11
years of professional experience
Work History
Cleaner
UniFirst
06.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Dog Groomer
Paws and Claws
Owensboro, KY
04.2018 - Current
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Kept up-to-date on industry trends and advances in grooming tools and products to provide top-notch services for all customers.
- Contributed to business growth by offering personalized grooming packages that catered to specific breeds and pet sizes.
- Fed, walked and bathed animals.
- Consistently ensured accurate record-keeping of client information, bookings, payments, and special requests for seamless business operations.
- Supported team members during busy periods or staff absences, demonstrating adaptability and commitment to the company''s success.
Cashier
Walmart
02.2014 - 09.2016
Education
Ohio County High School
Hartford, KY05.2013
Skills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- Reliability and punctuality
- Knowledge of cleaning products
- Restroom Sanitation
- Odor control methods
- Multitasking
- Time Management
Timeline
Cleaner
UniFirst
06.2024 - Current
Dog Groomer
Paws and Claws
04.2018 - Current
Cashier
Walmart
02.2014 - 09.2016
Ohio County High School