Summary
Overview
Work History
Education
Skills
Timeline
Generic

Audra Tuleta

Lakewood,Ohio

Summary

I am well-spoken, motived, dependable, and a hard worker. I work well in a team environment, and I also possess strong self-motivational skills. With my past experience in customer service as well as understanding the importance of detail and completing task in a timely manner, I believe I am a great candidate for this position

Overview

9
9
years of professional experience

Work History

Office Services Specialist

IST Management Services
02.2023 - Current
  • Distributed incoming mail from shipments, couriers and postal delivery to 10 departments within organization.
  • Managed front desk area by welcoming and greeting visitors and responding to in-person requests.
  • Used scanner and veritrak to scan important documents into computer system.
  • Trained and supervised employees on office policies and procedures.
  • Answered telephone calls and read emails to redirect calls and forward emails to appropriate personnel.
  • Monitored stock of office supplies to report shortages to management.
  • Maintained monthly, weekly and daily reports of transaction.
  • Assisted customers promptly and professionally to address inquiries or direct them to appropriate departments for further assistance.
  • Efficiently managed time-sensitive projects using project management tools, ensuring timely completion and quality results.

Server

Treehouse
09.2022 - Current
  • Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information
  • Adhered to all safety, sanitization, and food handling guidelines and regulations
  • Offered information on new menu items, seasonal and daily specials, and pairings
  • Processed credit card transactions, gift cards and cash payments

Landscaper

Complete Care Landscaping
05.2020 - Current
  • Kept lawns attractive and healthy with regular mowing and watering
  • Controlled growth of unwanted weeds with manual removal and chemical applications
  • Cleaned up grounds by removing sticks, trash, and leaf debris
  • Planted flower beds and laid mulch in attractive designs with good drainage

Animal Caretaker

Inn to Pets
11.2017 - 02.2024
  • Assisted with inventory by unloading, storing, and restocking incoming supplies
  • Exercised animals to maintain physical and mental health
  • Minimized risk of disease and infection by keeping enclosures clean
  • Controlled infestations of fleas with routine baths for incoming animals

Cleaner

Keepin It Clean
08.2019 - 02.2023
  • Protected customers from germs and infectious diseases with expert cleaning and sanitizing
  • Completed regular deep cleans, including cleaning under furniture, and washing window treatments
  • Cleaned areas to achieve expectations set by clients, management, and OSHA standards
  • Responded promptly to emergency clean-up requests

Food Runner

Around the Corner
02.2016 - 09.2018
  • Assisted dining and kitchen areas with supply needs, rotating and restocking items during slow periods
  • Maintained presentable dining areas with customer-ready tables, quickly clearing and resetting seats after each guest
  • Communicated with servers to assist with guest needs
  • Communicated food orders to chefs, paying attention to special requests regarding food allergies

Education

General Studies -

Cuyahoga Community College
Parma, Ohio

High School -

Lakewood High School
Lakewood, Ohio
06.2018

Skills

  • Quality Assurance
  • Timely
  • Customer Service
  • Personable
  • Attention to Detail
  • Out-going
  • Professional and mature

Timeline

Office Services Specialist

IST Management Services
02.2023 - Current

Server

Treehouse
09.2022 - Current

Landscaper

Complete Care Landscaping
05.2020 - Current

Cleaner

Keepin It Clean
08.2019 - 02.2023

Animal Caretaker

Inn to Pets
11.2017 - 02.2024

Food Runner

Around the Corner
02.2016 - 09.2018

General Studies -

Cuyahoga Community College

High School -

Lakewood High School

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Audra Tuleta