Audre Parsons
Summary
Dedicated and meticulous solutions consultant with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and focused team player with expertise in customer relationship management, document control, time management and complex problem-solving. Dependable self-starter seeking to leverage background into role with a progressive organization.
Overview
5
5
years of professional experience
Work History
Customer Engagement & Digital Content Associate
KSE Media
01.2024 - Current
- Manage digital customer engagement and client communication, account updates, and content delivery.
- manage client data through CRM
- Work independently to meet deadlines, maintaining consistent communication and client satisfaction.
- Cultivate strong trust and rapport, always following up to strengthen connections, and provide opportunities (and reasons!) for referrals.
- Produced content tailored to target audiences, improving customer engagement and supporting repeat business.
- Designed brand-aligned graphics for promotional campaigns.
- Use CRM to categorize clients and schedule marketing emails, increasing open rates and improving response times.
- Built long-term client relationships through attentive service, boosting satisfaction scores and contributing to company growth.
Retail Merchandising Associate
Apollo Retail Specialists
01.2024 - Current
- Represent top consumer brands including Samsung, Revlon, Maybelline, Benefit, and ELF.
- Implement signage, ensure planogram compliance, and document in-store inventory conditions.
- Report on product visibility, sales trends, and marketing display performance.
- Provide field insights to support corporate decision-making.
- Monitor market and competitor trends to facilitate top-of-mind branding.
- Monitor product displays and inventory levels, improving merchandising accuracy.
- Report on sales trends and inform future marketing strategies.
- Collaborate with leads to ensure compliance with vendor agreements.
- Document in-store conditions with photos and to improve product performance.
Merchandising Specialist
Acosta
01.2024 - 12.2024
- Managed product placement and compliance for consumer brands in major retailers
- Captured and analyzed store images, reported on sales and inventory.
- Contributed to ensuring high-value vendor placements were maintained.
- Reported inventory data and sales and adjust product positioning.
- Engaged with management with product updates.
Executive Administrative Assistant
Weaver & Associates
01.2023 - 12.2023
- Coordinated travel arrangements for executives and staff across multiple regions
- Supported executive team and staff of 30+ across multiple departments.
- Scheduled meetings, managed calendars, organized conferences, and coordinated communications.
- Prepared mass mailings, maintained records, and provided frontline office support.
- Assisted with travel arrangements, event logistics, and documentation.
- Coordinated daily schedules and meetings for multiple executives, improving workflow and organizational efficiency.
- Managed conference logistics including event catering, room setup, and communication for staff and clients.
- Produced mailings and correspondence to community stakeholders in compliance with regulatory requirements.
- Provided high-volume clerical support, handling sensitive records with accuracy and discretion.
Office Manager
Westcliff Chiropractic
01.2021 - 12.2023
- Directed front-office operations for busy office.
- Scheduled appointments, processed payments, and managed office supplies.
- Conducted consultations for non-invasive cosmetic treatments and maintained client records.
- Oversaw appointment scheduling and office workflow, maintaining order and efficiency in high-traffic environment.
- Conducted client consultations for cosmetic services, ensuring clear communication and improved satisfaction.
- Coordinated office supply ordering and vendor communication, reducing shortages and keeping operations smooth.
Education
Bachelor of Arts Studies - Fashion Merchandising & Business
Texas Christian University
Associate of Applied Arts - Fashion Design
Art Institute of Dallas
Associate of Applied Arts -
Tarrant County College
Skills
- Microsoft Office
- Google Suite
- CRM
- Grammarly
- Wordpress
- CANVA
- Photoshop
- Illustrator
- HTML
- White Hawk
- CAD
Timeline
Customer Engagement & Digital Content Associate
KSE Media
01.2024 - Current
Retail Merchandising Associate
Apollo Retail Specialists
01.2024 - Current
Merchandising Specialist
Acosta
01.2024 - 12.2024
Executive Administrative Assistant
Weaver & Associates
01.2023 - 12.2023
Office Manager
Westcliff Chiropractic
01.2021 - 12.2023
Bachelor of Arts Studies - Fashion Merchandising & Business
Texas Christian University
Associate of Applied Arts - Fashion Design
Art Institute of Dallas
Associate of Applied Arts -
Tarrant County College