Audree Kennedy
Mt Pleasant,Utah
Summary
Aspiring esthetician specializing in facial treatments and client satisfaction enhancement. Proven ability to boost product sales and train future professionals. Committed to providing top-tier skincare solutions.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Spa Receptionist
Rural Beauty
11.2025 - Current
- Supported senior esthetician with procedures
- Maintained client records with 95% accuracy
- Processed payments and handled cash transactions accurately to support financial operations.
- Maintained cleanliness and organization of reception area, ensuring a welcoming environment for clients.
- Assisted in inventory management by tracking product supplies and ordering as needed.
- Educated clients on spa services, promoting offerings to increase client engagement and satisfaction.
- Trained new receptionists on systems and procedures, fostering a knowledgeable team environment.
- Collaborated with spa staff to streamline operations, improving workflow efficiency across services.
- Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
- Escorted clients to spa areas, treatment rooms, and offices.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Learned details of types of treatments and procedures in order to answer questions from spa guests.
- Handled sensitive client information discreetly while adhering to privacy regulations and company policies.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Handled payments and processed credit card transactions.
- Assisted in inventory management to maintain adequate supply levels for spa treatments and retail products.
- Communicated with spa team members if clients canceled or changed appointment times.
- Facilitated seamless check-in and check-out processes, optimizing the overall guest experience.
- Introduced new beauty products to consumers by informing clients about use and benefits.
- Achieved specified sales targets by promoting special treatments, additional services, and products.
- Managed financial transactions accurately, upholding company standards of fiscal responsibility.
- Updated customer records and maintained accurate client information.
- Participated in staff meetings to stay informed about current promotions, new services, or other relevant updates within the spa industry.
- Promoted special offers and packages to increase revenue through upselling techniques.
- Streamlined appointment scheduling for increased efficiency and optimal time management.
- Resolved client issues professionally, promoting a positive image of the spa brand.
- Enforced spa policies, following company procedures at all times.
- Managed appointment scheduling and coordinated client services to enhance guest experience.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Dog Sitter
AnneEvan Williams
02.2025 - Current
- Ensured safe and comfortable environment for dogs during care sessions.
- Administered medications and maintained health records for multiple pets.
- Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
- Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
- Offered additional support services like house-sitting and plant care when requested by clients, adding value to their overall experience.
- Gained repeat business through exceptional customer service and genuine compassion for the animals in my care.
- Communicated effectively with pet owners regarding daily activities and concerns.
Residental Life Assistant
Wasatch Academy
01.2025 - Current
- Supervised student's activities, ensuring safety and engagement during freetime.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
- Maintained a clean and organized environment to support healthy living conditions.
Student Esthetician
Mandalyn Academy
02.2025 - 02.2026
- Performed 50+ facial treatments monthly
- Assisted in providing facials, waxing, and makeup application to clients.
- Increased client satisfaction rate by 20%
- Maintained cleanliness and organization of treatment rooms and workstations.
- Followed safety protocols and sanitation standards for client care.
- Conducted skin analysis to recommend appropriate treatments and products.
- Collaborated with instructors to enhance practical skills and service delivery.
- Participated in workshops to stay updated on industry trends and techniques.
- Developed client relationships through effective communication and personalized service.
- Managed appointment scheduling to optimize client flow and service efficiency.
- Gained hands-on experience in various facial treatments, enhancing clients'' skin health and appearance.
- Expanded knowledge of advanced treatment options such as chemical peels, microdermabrasion, and LED light therapy.
- Developed strong interpersonal skills by effectively communicating with diverse clientele regarding their desired esthetic outcomes.
- Supported front desk operations by scheduling appointments, processing transactions, and managing inventory when needed.
- Promoted a relaxing atmosphere for each client visit by maintaining a clean workspace and utilizing calming techniques during treatments.
- Improved client satisfaction by providing personalized skincare treatments and recommendations.
- Showcased adaptability by mastering various skincare product lines used within the spa setting.
Sales Associate
Learning Express Toy Store
06.2024 - 12.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Demonstrated product features and benefits to increase customer engagement.
- Maintained store presentation and organization, ensuring appealing product displays.
- Processed transactions efficiently using POS system, minimizing wait times for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Master Esthetician - Cosmetology
Mandalyn Academy
American Fork, UT02-2026
High School Diploma - General Studies
Wasatch Academy
Mt Pleasant, Ut05-2024
Skills
- Facial Treatments
- Client Satisfaction
- Training & Mentorship
- Product Sales
- Skin Consultation
- Client Records Management
- Time Management
- Team Collaboration
Certification
- Master Esthetician - Utah
Timeline
Spa Receptionist
Rural Beauty
11.2025 - Current
Dog Sitter
AnneEvan Williams
02.2025 - Current
Student Esthetician
Mandalyn Academy
02.2025 - 02.2026
Residental Life Assistant
Wasatch Academy
01.2025 - Current
Sales Associate
Learning Express Toy Store
06.2024 - 12.2024
Master Esthetician - Cosmetology
Mandalyn Academy
High School Diploma - General Studies
Wasatch Academy