Audree Rodabaugh
Fort Lupton,CO
Summary
Personable Office Administrator with over 10 years of experience prioritizing multiple tasks that require prompt solutions. I am a talented problem solver, capable of managing multiple workloads while greeting visitors, answering multi line phone systems, and fulfilling staff members’ requests. I believe in creating a professional and welcoming environment for all. I strive for clear communications between all levels of management, with a solution backed mentality.
Overview
15
15
years of professional experience
Work History
Office Administrator and QHSE Support
IFE NDT LLC
Brighton, CO
08.2025 - Current
- Manage QHSE and provide ongoing support for multiple national accounts
- Coordinated office operations, ensuring efficient workflow and adherence to company policies for multiple national locations
- High level executive calendar management including but not limited to meetings, appointments, and travel
- Developed and maintained electronic and paper filing systems to enhance document retrieval efficiency
- Assisted in budget tracking and expense reporting to support financial oversight
- Implemented process improvements that streamlined administrative tasks and reduced turnaround times
- Oversee inventory management of office and shop supplies, maintaining optimal stock levels for uninterrupted operations.
- Multi-line phone system providing excellent customer service
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions
- Contributed to a positive work environment by fostering strong working relationships among colleagues
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
- Implemented digital document management system, reducing paper waste and promoting environmental sustainability.
- Managed payroll processing for staff, ensuring accuracy and timely disbursement of salaries.
- Developed comprehensive database for tracking employee training and certifications, contributing to compliance with industry and OSHA standards.
- Streamlined appointment scheduling for executives, optimizing their daily agendas for maximum productivity.
- Coordinated with vendors to reduce office supply expenses, negotiating contracts that favored our budget constraints.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Office Administrator
Rdi Usa
Frederick, CO
01.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Reconciled account files and produced monthly reports.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Developed detailed plans based on broad guidance and direction.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Owner/Photographer
Peony & Sage Photography
Brighton, CO
04.2018 - Current
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced operational risks while organizing data to forecast performance trends.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Photographed high-quality images for various print and digital projects.
- Planned and prepared for on-location and studio shoots.
- Digitally edited photos to enhance appearance.
- Edited, toned, captioned, and uploaded photographs for publication.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Facilitated printing of images for client's portfolio.
Lead Patient Service Representative
General Surgery Westminster
Westminster, CO
04.2023 - 12.2023
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Facilitated communication between patients and various departments and staff.
- Resolved customer complaints using established follow-up procedures.
- Delivered support to medical staff in completion of patient paperwork.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Provided excellent customer service to patients and medical staff.
- Engaged with patients to provide critical information.
- Compiled and maintained patient medical records to keep information complete and up-to-date.
- Trained new staff on filing, phone etiquette and other office duties.
- Answered incoming calls, scheduled appointments and filed medical records.
- Organized patient records and database to facilitate information storage and retrieval.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Helped address client complaints through timely corrective actions and appropriate referrals.
Office Manager
Asphalt Specialties
Fort Lupton, CO
08.2013 - 04.2023
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Department Manager
Walmart
Brighton, CO
06.2011 - 08.2013
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
CPR/First Aid Certified
Frederick03-2025
High School Diploma -
Weld Central High School
Keenesburg, CO04-2011
Skills
- Excellent communication & Customer service
- Customer relationship management (CRM)
- Self-motivated & Self-directed
- Highly organization & Detailed oriented
- Time management (Kronos, Epicor, IM3, and Nextep)
- Employee onboarding
- Executive leadership support
- Business administration
- Highly effective national account management & support
- Microsoft Office proficient
Timeline
Office Administrator and QHSE Support
IFE NDT LLC
08.2025 - Current
Office Administrator
Rdi Usa
01.2024 - Current
Lead Patient Service Representative
General Surgery Westminster
04.2023 - 12.2023
Owner/Photographer
Peony & Sage Photography
04.2018 - Current
Office Manager
Asphalt Specialties
08.2013 - 04.2023
Department Manager
Walmart
06.2011 - 08.2013
High School Diploma -
CPR/First Aid Certified
High School Diploma -
Weld Central High School