AUDREY AGUIRRE

Global Mobility Apprenticeship Program

• Trained in Germany
• Connected globally with German counterparts
• Handled and maintained KPIs
• Shared ideas to better operations

HSE Representative

• Provide monthly topic information via presentations
• Handle internal/external audits
• Record Keeping
• Ensuring branch compliance

MFE Influencer

• Analyze Profit and Loss report
• Assisted with community involvement for the branch

Rate quotes

• Present quotes to current and prospective clients
• Request origin and destination current costs
• Talk / negotiate with vendors for better rates
• Maintain communication with clients about quote requested and inform Supervisor if quote was secure or not and reason behind it

Ocean Export

• Coordinated shipments to overseas locations via ocean LCL and FCL
• Communicated with clients to make schedule arrangements
• Kept clients informed about whereabouts of their shipments

Air Export

• Coordinated shipments to overseas locations via Air
• Communicated with clients to give shipment updates
• Communicated with US gateway offices to arrange flights

Air Import

• Coordinated shipments from overseas locations into US
• Issued and closed in-bond shipments
• Kept clients informed about whereabouts of their shipments
• Maintain deadlines for company's Workflow
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Delivered services to customer locations within specific timeframes.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease

• Maintained effective relationship with customers and carriers
• Followed up and updated customers on their import/export shipments
• Prepared essential business documents on daily basis
• Managed customer payments and deposits
• Kept records on any incoming/outgoing freight
• Rate quotes
• Admin duties such as- billing, payroll and record keeping for station owner.
• Answered product and service questions, suggesting other offerings to attract potential customers
• Cross-trained and backed up other customer service managers.

• Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage
• Held special events to promote camaraderie among teammates, families and community members
• Increased player strength, agility and game skills through successful practices
• Developed and implemented training camps and support programs to improve athlete development