Audrey Jones
Lakeland,FL
Summary
Dynamic professional with a proven track record at Amazon, adept in curriculum development and classroom management. Excelled in enhancing manager retention through innovative teaching strategies and personalized support. Skilled in data-driven instruction and maintaining high standards of organization and customer service, demonstrating both leadership and meticulous attention to detail. Also spent five years as the Learning Area Manager at an Amazon Fulfillment center where I organized all of the on boarding and training for all associates as well as managers.
Overview
18
18
years of professional experience
Work History
Academy Instructor Manager
Amazon
10.2015 - 08.2024
- Facilitated a two week course for new managers to introduce them to Amazon's Sub Same Day business. This course included Eight classroom days with eight hours of facilitation each day.
- Provided personalized attention and support to Managers during and after their Academy session.
- Contributed to curriculum development initiatives, ensuring alignment with state standards and best practices in education.
- Effectively differentiated instruction to accommodate diverse learning styles and individual needs within the classroom.
- Improved Manager retention rates by implementing engaging and interactive teaching methods.
Administrative Assistant
BR Foods
02.2012 - 08.2015
- Prepared Payroll bimonthly, and was responsible for HR duties for 500 employees
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Bartender/ Hourly Manager
Blooming Brands
03.2006 - 08.2015
- Served high customer volumes during special events, nights, and weekends.
- Handled curating the restaurants wine program as well as ordering and maintaining inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
High School Diploma -
Bartow Sr. High
Bartow, FL05-1995
Skills
- Teaching strategies
- Student Motivation
- Online Teaching
- Project-based learning
- Classroom Management
- Curriculum Development
- Data-Driven Instruction
- Cooperative Learning Experience
Timeline
Academy Instructor Manager
Amazon
10.2015 - 08.2024
Administrative Assistant
BR Foods
02.2012 - 08.2015
Bartender/ Hourly Manager
Blooming Brands
03.2006 - 08.2015
High School Diploma -
Bartow Sr. High