Audrey Billings
KALAMAZOO
Summary
Certified Massage Therapist with extensive experience at Airlink Homecare, specializing in patient education and health record management. Proficient in creating customized treatment plans that enhance client satisfaction through dedicated service. Expertise in medical coding and adherence to safety compliance, resulting in optimal client outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Massage Therapist
Self-employeed
Kalamazoo
03.2025 - Current
- Delivered therapeutic massage services in private practice, ensuring client comfort and safety.
- Developed customized treatment plans tailored to individual client needs and preferences.
- Scheduled appointments and managed client records for efficient operational flow.
- Educated clients on self-care techniques and post-treatment recommendations.
- Fostered strong client relationships through attentive listening and personalized service.
- Maintained a clean, organized workspace to enhance overall client experience.
- Tracked rehabilitation goals and progress in patient records for improved outcomes.
- Stayed updated on industry trends to refine service offerings.
Durable Medical Equipment Specialist
Airlink Homecare
Kalamazoo
01.2020 - 04.2023
- Educated patients on safe use of durable medical equipment at home.
- Assisted in setup and fitting of medical devices for clients.
- Coordinated with healthcare professionals to address patient needs effectively.
- Maintained inventory of equipment and supplies for operational efficiency.
- Conducted regular inspections of medical equipment to ensure safety compliance.
- Responded to customer inquiries regarding product features and usage instructions.
- Advised clients on proper usage, safety protocols, and care instructions for DME items.
- Scheduled appointments for fittings, adjustments, or repairs of DME items.
Education
Medical Billing & Coding Specialist - Medical Billing & Coding
Bryant & Stratton College
NY12-2025
Medical Records Certificate - Health Information Management
University of Phoenix
Tempe, AZ04-2018
Skills
- Medical coding and data entry
- Health record management
- Insurance verification
- Patient education
- Attention to detail
Accomplishments
- Dean's List Certificate
Certification
- Medical Records Certificate
Timeline
Certified Massage Therapist
Self-employeed
03.2025 - Current
Durable Medical Equipment Specialist
Airlink Homecare
01.2020 - 04.2023
Medical Billing & Coding Specialist - Medical Billing & Coding
Bryant & Stratton College
Medical Records Certificate - Health Information Management
University of Phoenix
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