Audrey Blagsvedt
285 Cheestana Way, Loudon,TN
Summary
Dynamic Administrative Officer with a proven managerial track record in streamlining processes and enhancing team collaboration. Recognized for outstanding customer service and problem-solving abilities, driving operational efficiency and contributing to organizational success. Awarded numerous special act, performance, incentive, and time off awards over government career.
Overview
8
8
years of professional experience
Work History
Administrative Officer
United States Attorney’s Office
08.2021 - Current
- Coordinated comprehensive administrative support for over 102 staff, ensuring streamlined processes and effective communication.
- Administered office correspondence and documentation processes, guaranteeing alignment with legal protocols and regulatory requirements.
- Guided new employees through essential office procedures to enhance operational efficiency.
- Monitored and refined quality control processes and policies to ensure log and documentation accuracy, optimizing workflows.
- Engaged with cross-functional teams to align district requirements and drive initiative success.
- Conducted in-depth research and analysis to identify and evaluate management improvements and practices, driving division performance.
- Established and maintained effective administrative systems to improve overall office productivity.
- Managed comprehensive budget tracking, including expense justification and approval workflows, ensuring fiscal responsibility.
- Optimized project timelines by employing robust time management techniques and prioritizing tasks effectively.
- Ensured meticulous organization of records and archives, enhancing accessibility of essential information for strategic management purposes.
- Safeguarded sensitive information by following established confidentiality and legal compliance protocols to maintain trust and integrity.
- Drove interdepartmental synergy by establishing comprehensive guidelines and initiatives that promote cross-functional teamwork.
- Compiled and submitted reports, ensuring adherence to established protocols.
- Promoted workplace learning by showcasing effective strategies and best practices in internal meetings and presentations.
- Clarified and communicated detailed fiscal and administrative concepts to support informed decision-making among operational staff.
- Evaluated and documented department performance metrics in comprehensive reports for presentation to senior leadership.
- Facilitated employee satisfaction by promptly responding to issues and promoting a collaborative and supportive workplace culture.
- Evaluated candidates by screening applications, conducting interviews, and offering insights on hiring decisions to strengthen talent acquisition efforts.
- Executed comprehensive planning and coordination of conferences, workshops, and training sessions to enhance professional development opportunities.
- Oversaw and coordinated facility repairs and upgrades, fostering a safe and comfortable atmosphere for all employees.
- Managed staff deployment for security and reception tasks, enhancing operational efficiency and service quality.
- Developed and implemented training programs for employees to enhance understanding of office policies and procedures.
- Streamlined office operations by directing automation of correspondence management, recordkeeping, and online communications.
- Assisted in the execution of special projects, fostering innovation and problem-solving within the team.
- Streamlined issue resolution processes to improve overall customer service success rates.
- Oversaw a variety of administrative duties, financial processes, and service-related activities to ensure seamless operations.
- Evaluated and corrected documents for grammatical errors and overall accuracy, ensuring high-quality standards.
- Planned and coordinated logistics and materials for meetings and staff events.
- Analyzed complex problems and developed effective solutions to assist management in achieving strategic objectives.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Streamlined office operations by effectively monitoring and addressing client correspondence.
- Analyzed operational workflows to decrease downtime and refine quality control measures, resulting in increased productivity and mission success.
Mission Support Specialist
Immigration and Customs Enforcement, HSI
05.2018 - 08.2021
- Budget Officer who oversaw budget processes and acquisitions for a team of over 250 staff.
- Developed and implemented training programs and content for support staff and budget employees to enhance understanding of policies and procedures, and ensuring effective skill acquisition.
- Implemented strategic project initiatives aimed at streamlining workflows and maintaining compliance with federal regulations.
- Achieved streamlined budget processes for SAC and branches, enhancing financial oversight. Delivered effective travel coordination, improving staff mobility and engagement.
- Provided comprehensive support and guidance to back-up budget officers in budget management processes.
Education
MBA - Strategic Management
Davenport University
Grand Rapids, MI12-2013
Bachelor of Applied Science - Resources Management
Troy University
Troy, Alabama, AL11-1991
Skills
- Over 25 years of management experience
- Strategically managing human, financial, information, resources, tools, and fiscal responsibility to meet mission
- Strong analytical skills and problem solver
- Results driven Business administration
- Skilled in all aspects of Government Administration- property, supplies, acquisitions, budget, IT, HR, facilities, and security
- Organizational leadership- building teams, coalitions, collaboration, and change
- Outstanding customer service and communication
- Strategic thinking and vision
- Resilience- ability to manage, contentious, high-stakes decisions
Timeline
Administrative Officer
United States Attorney’s Office
08.2021 - Current
Mission Support Specialist
Immigration and Customs Enforcement, HSI
05.2018 - 08.2021
MBA - Strategic Management
Davenport University
Bachelor of Applied Science - Resources Management
Troy University