Nathaniel Goforth

Secure assigned post and patrol area

Verify personnel belong in area

Detain trespassers as needed

Follow Texas laws

• Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
• Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Answered constant flow of customer calls with minimal wait times.

• Identify needs of the customer and recommend phone
• Set up phones
• Handle cash sales and closing duties

• Secure assigned post
• Run metal detectors and check for contraband
• Handle all customer service issues that arise at post