Audrey Bristow
Johnston,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Line Cok
Cosi Cucina Italian Grill
Clive, IA
08.2023 - Current
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Followed proper food handling methods and maintained correct temperature of food products.
- Plated dishes according to restaurant presentation standards before delivering them to customers.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
IT Security Intern
Hy-Vee, Inc.
Grimes, IA
05.2023 - 08.2023
- Traveled across southern Iowa and Missouri visiting stores and working face to face with management and customers
- Ensured customer information is stored and disposed of properly when needed, and corrected employee practice when improper.
- Maintained accurate records of all activities performed throughout internship period.
- Generated reports on stores operational activities as assessed per set requirements.
- Compiled weekly overviews of store reports for management.
Floral Designer
Hy-Vee, Inc.
Johnston, IA
07.2021 - 05.2023
- Assisted customers with floral selection, design and arrangements.
- Created unique designs for special occasions such as weddings, birthdays, funerals.
- Ensured that all products were properly priced before being displayed in the shop.
- Organized flower inventory to ensure availability for customer orders.
- Communicated clearly and effectively with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Customer Service Representative
Hy-Vee, Inc.
Johnston, IA
02.2022 - 09.2022
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Associate of Applied Science - Culinary Arts
DMACC
Ankeny, IA05-2025
High School Diploma -
Johnston High School
Johnston, IA05.2023
Skills
- Food Presentation
- Kitchen Operations
- Food Safety
- Customer Service
- Quality Control
- Problem-Solving
- Attention to Detail
- Time Management
- Knife Skills
Certification
ServSafe certification
Timeline
Line Cok
Cosi Cucina Italian Grill
08.2023 - Current
IT Security Intern
Hy-Vee, Inc.
05.2023 - 08.2023
Customer Service Representative
Hy-Vee, Inc.
02.2022 - 09.2022
Floral Designer
Hy-Vee, Inc.
07.2021 - 05.2023
Associate of Applied Science - Culinary Arts
DMACC
High School Diploma -
Johnston High School
ServSafe certification
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