Audrey Brooks
Clay City,KY
Summary
Individual that executes with integrity, focus and passion for excellence. A strong leader with attention to detail and proven success in healthcare management, insurance review and marketing seeking and opportunity with your company.
Overview
9
9
years of professional experience
Work History
Market Liaison
Signature Healthcare
07.2018 - Current
- Market Liaison for Baptist Heath Lexington, Baptist Health Richmond, Cardinal Hill, Lexington VA
- Traveling to and from multiple hospitals based on priority and need of patient placement and case management collaboration.
- Perform clinical and financial review of patient referrals for subacute care in a Skilled Nursing Facility.
- Verify insurance benefits (Medicare, Medicare Advantage Policies, Medicaid and Commercial insurance policies).
- Process prior authorizations of Managed Medicare and Commercial Insurance Plans.
- Monitor and analyze daily and weekly census trends and determine focus facilities.
- Development and execution of strategic marketing plan.
- Develop and maintain relationships/partnerships with all accounts.
- Completing weekly sales calls and quarterly lunch and learns with accounts.
- Collaborate with facility leadership on concerns and improvement opportunities for family and patient experience.
- Participate in companywide leadership pilot programs and initiatives to increase operating system and workflow process.
- Manage monthly admission budgets and goal.
- Assist in maintaining regional census budget.
- Quarterly and Yearly Strategic Initiatives.
- Participate in community outreach and marketing events to promote Signature Healthcare.
- Daily review of Power BI and Salesforce Dashboard to evaluate regional census actual vs Budget.
- Increased conversion ratio and admission volume at all accounts during my time with current accounts.
Community Outreach Coordinator
Marcum & Wallace Hospital
06.2016 - 06.2018
- Manage community outreach events (health fairs, work-place wellness, etc.) in four-county service area.
- Assist in facilitation of community CSEPP training and the hospitals response to such an event working side by side with local EMS and First Responders.
- Arrange and schedule events for MWMH executive leadership team.
- Assist in organization and management of corporate fundraiser events which assisted the hospital in purchasing new healthcare equipment to provide access to healthcare to the underserved population in the area.
- Analyze data from satellite clinics by digesting referral volume and utilization of these providers within the service area and determine how to continue to improve efficiency of these programs and access to care.
- Attend monthly networking meetings to build and maintain community partnerships.
- Create marketing material for hospital services and clinics.
- Oversight of Ladies Auxiliary and management of departmental funds.
- Manage accounts payable, receivable and budgets for the Marketing Department and the Hospital Foundation.
- Report monthly Community Benefit data to maintain facility tax-exempt status.
- Assisted in securing grants, resulting in multiple large grants to purchase updated equipment for the hospital.
- Connected individuals with available and relevant resources.
- Wrote content for newsletters, social media pages and informational packets.
Education
Bachelor of Science - HEALTHCARE ADMINISTRATION
MERCY COLLEGE OF OHIO
TOLEDO, OH05.2018
Skills
- Communication
- Leadership
- Teamwork
- Organization
- Attention to detail
- Dependability
- Proficient in Microsoft Office Products
- Excellent written and verbal communication skills
- Ability to prioritize and manage multiple projects at once
- Team collaboration
- Collaborative relationships
- Project planning
- Issue resolution
- Proficient in Salesforce, Power BI, Epic, etc
References
- Megan Mainous, Common Spirits, 306 Rice Station Rd, Irvine, KY, 40336, 859-200-3501
- Dana Abney, Office Manager - Mercy Medical Clinic of Powell County, 749 Irvine Rd, Clay City, KY, 40312, 606-663-3529
- Stacey Holland, Office Manager - Clay City Pediatrics and Primary Care, 98 River St., Clay City, KY, 40312, 606-663-7788
Timeline
Market Liaison
Signature Healthcare
07.2018 - Current
Community Outreach Coordinator
Marcum & Wallace Hospital
06.2016 - 06.2018
Bachelor of Science - HEALTHCARE ADMINISTRATION
MERCY COLLEGE OF OHIO
Similar Profiles
Gabriela RoqueGabriela Roque
Receptionist at Signature HealthcareReceptionist at Signature Healthcare
Kavon RossKavon Ross
Homemaker at Signature HealthcareHomemaker at Signature Healthcare
Brittney FarmerBrittney Farmer
Workforce Management Specialist at Signature HealthCAREWorkforce Management Specialist at Signature HealthCARE